Subject: Note Added - [#4803616] Maintenance /29014201211720220809
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 12 Sep 2022 03:40:37 +0000

Hi ,    Mujahid Abdul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4803616    Subject:  Maintenance  /29014201211720220809   Requester: E.a    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Hamza ,</div>
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<div class="MsoNormal">Pls check and confirm in this location (one clip Lock)  .</div>
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<div>From: Kalyan Khadka &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, September 11, 2022 11:17 AM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; AmirKhan &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Mujahid Abdul &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4803616] - Maintenance /29014201211720220809</div>
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<div class="MsoNormal">Dear <a id="OWAAMF9962CE5ACEC42C6920DCC53574A1C75" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mujahid Abdul</span></a>
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<div class="MsoNormal">Can we get the (one clip Lock) from Trouble? We checked in workshop but could not found it in workshop, pls support if we can get the lock from trouble?</div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'> |
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=02%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C61c73b6a601b438e8f6a08d811ae6560%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637278788005584354&amp;sdata=rFc9%2Fvs5ZzkyBgsOr3mKl142%2BnJgp8IG31Pqcxnwgtk%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, September 11, 2022 8:00 AM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AmirKhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4803616] - Maintenance /29014201211720220809</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">WWD issue (Need Maintenance)</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date :16-Aug-2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID :29014201211720220809</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">CRM ID : 4133497<br>
<strong><span style="font-family:-apple-system">NEW CRM:</span></strong> 4164448</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">With Ref. to CRM: 4141980, Kindly note that we have checked the item code 162659351 and didn't find it in the items list. Please check as Cx. wants to replace the damaged
 item 162444192.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please check and do the needful.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Best regards <br>
Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 31 Aug at 9:06 AM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">WWD issue (Need Maintenance)</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date :16-Aug-2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: Customer complains that the product is unbalanced on the ground plus has MFD and needs maintenance in the shortest possible time .
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please contact customer  ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Pictures attached below .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ali Hazzaa</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 31 Aug at 1:12 AM
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لو سمحت</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">طلبت كنب من عندكم</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">و فيه عيب ما لاحظته لما جابوه العمال</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:09 AM, 31th Aug</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">E.a</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="1200" height="1600" style="width:12.5in;height:16.6666in" id="_x0000_i1035" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_198ca60b9dbafdf781bf543a89f7d41213981ae936f09653b4f678ede8b440b4/img_c6tb0sn9ak_0f0e92703b92c93a29978c5f02e3c2e746377599b449de72c0dcd5403d2e42dc.jpeg"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:10 AM, 31th Aug</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">E.a</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="1200" height="1600" style="width:12.5in;height:16.6666in" id="_x0000_i1033" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_198ca60b9dbafdf781bf543a89f7d41213981ae936f09653b4f678ede8b440b4/img_ldoei15s9v_e7738afcc5bb591edd85b8b70e4326441a14f836b1487c4ff76d4b2cb4126a86.jpeg"></span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:10 AM, 31th Aug</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">E.a</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">قطعتين مكسوره</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:10 AM, 31th Aug</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sultan</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5d8bc4677c580d6f6f2b63caf4b581794a2916d5b146c3cb2f6f8f46844a883f/img_2m6olf797n_4e81af193252cdf54c8919f94c3d98827e94f0cbfce997a761c7642671e390c6.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل يمكنك تزويدي ببريدك الالكتروني من فضلك؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:10 AM, 31th Aug</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">E.a</span></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:10 AM, 31th Aug</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sultan</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5d8bc4677c580d6f6f2b63caf4b581794a2916d5b146c3cb2f6f8f46844a883f/img_2m6olf797n_4e81af193252cdf54c8919f94c3d98827e94f0cbfce997a761c7642671e390c6.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لتزويدنا بالمعلومات اللازمة ، نؤكد لك انه تم رفع حالتك لجهتنا المعنية وبمجرد حصولنا على الرد سيتم تحديثك عبر البريد الالكتروني في اقرب وقت</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>
 . </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:11 AM, 31th Aug</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sultan</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5d8bc4677c580d6f6f2b63caf4b581794a2916d5b146c3cb2f6f8f46844a883f/img_2m6olf797n_4e81af193252cdf54c8919f94c3d98827e94f0cbfce997a761c7642671e390c6.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:11 AM, 31th Aug</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">E.a</span></div>
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</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">شكرا</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:11 AM, 31th Aug</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5d8bc4677c580d6f6f2b63caf4b581794a2916d5b146c3cb2f6f8f46844a883f/img_2m6olf797n_4e81af193252cdf54c8919f94c3d98827e94f0cbfce997a761c7642671e390c6.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">العفو</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:11 AM, 31th Aug</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5d8bc4677c580d6f6f2b63caf4b581794a2916d5b146c3cb2f6f8f46844a883f/img_2m6olf797n_4e81af193252cdf54c8919f94c3d98827e94f0cbfce997a761c7642671e390c6.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتك واتطلع لخدمتك في المستقبل,طابت اوقاتكم </span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">01:11 AM, 31th Aug</span></div>
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<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/651829369150340" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
</div>
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</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4803616:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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