Subject: Ticket Assigned - Update contact number/ 9585753200
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 11 Sep 2022 05:52:09 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Update contact number/ 9585753200 Jenny                    Hi           09:39 AM, 11th Sep                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:39 AM, 11th Sep                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:39 AM, 11th Sep                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:39 AM, 11th Sep                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:39 AM, 11th Sep                     Jenny                    I have an order in transit, however I am not home at the moment and phone is unreachable . Can you inform the delivery team to call 0507646328 once it's delivered.           09:41 AM, 11th Sep                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:41 AM, 11th Sep                   New                   If you have any pictures that you would like to share, please do that.            09:41 AM, 11th Sep                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:41 AM, 11th Sep                   Alhamzi                   Hi Jenny, thank you for contacting us. This's Alhamzi We would be happy to help you.           09:42 AM, 11th Sep                   Alhamzi                   Please wait while we check the details.            09:42 AM, 11th Sep                     Jenny                             09:43 AM, 11th Sep                     Jenny                    Hi Al hamzi, please inform delivery team to contact 0507646328 once the item is delivered. As nobody is home right now.           09:44 AM, 11th Sep                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:47 AM, 11th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           09:47 AM, 11th Sep                     Jenny                    Thats all. Thanks.           09:48 AM, 11th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:49 AM, 11th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4857814