Subject: New Reply Received - Damaged HH item below AED 50 - 9584597734
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 10 Sep 2022 01:41:24 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Damaged HH item below AED 50 - 9584597734  Ticket comment <div>
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<div style="">Dear,</div>
<div dir="ltr" style="">I have received two pieces and following are the missing items </div>
<div dir="ltr" style="">1.<span style="font-size: inherit">Quo textures table lamp</span>
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<div dir="ltr" style=""><span style="font-size: inherit">2.  Osram Lumos Led Stick Bulb</span></div>
<div dir="ltr" style=""><span style="font-size: inherit">Thanks!</span></div>
<div dir="ltr" style="">Muhammad </div>
<div dir="ltr" style="">0528728705</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, September 9, 2022 4:20:31 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4849029] - 9584597734 - Daamaged &amp; missing item
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<div dir="ltr">Hi Muhammad,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused,<br>
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We have forwarded your complain regarding the damaged item to the concerned team to initiate the refund of the damaged item and they will get back to you ASAP. <br>
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Regarding the missing items, kindly confirm how many containers (Boxes) you have received so we can check and do the needful.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4849029