Subject: New Reply Received - Fujairah
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 08 Sep 2022 22:35:37 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Fujairah  Ticket comment <div dir="auto">Good morning<div dir="auto">I have only this number order 29021102026720191202</div>
<div dir="auto">I bought this bed mattress on 2/12/2019</div>
<div dir="auto">Plesa check this attached photo this from shokran application </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Sep 8, 2022, 2:19 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4834291</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Alhamzi Mohammed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div><div dir="ltr"><div><div dir="ltr">
<div dir="ltr">Hi Mustafa,</div>
<div><br></div>
<div>Thank you for reaching out to us .</div>
<div><br></div>
<div dir="ltr">​Received with thanks the address you have shared with us and we would like you to elaborate your concern. We also request you to share the order number so we can further assist you. <br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div></div></div></div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043380277530'>Screenshot_20220903_202849_com.android.gallery3d.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4834291