Subject: Note Added - [#4665314] RE: Sorry, we had to cancel part of your order.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 08 Sep 2022 05:15:00 +0000

Hi ,    Saloni Lakhia added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4665314    Subject:  RE: Sorry, we had to cancel part of your order.   Requester: Muhammad Aqeel Sabir    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Adding <a id="OWAAM40B6BFD1D6823840ACAF472511B4B556" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Suhana Valappil</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Saloni Lakhia</span></div>
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<span lang="EN-US" style="font-size:11.0pt">E-Com Merchandiser</span><span style="font-size:11.0pt"></span>
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<div>From:
<span style="font-size:12.0pt;color:black">Home Box &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 8 September 2022 at 4:29 AM<br>
<b>To: </b>Saloni Lakhia &lt;[email-masked]&gt;, Namrita Kanjani &lt;[email-masked]&gt;, Karen Lobo &lt;[email-masked]&gt;<br>
<b>Cc: </b>HB.CCCKSA &lt;[email-masked]&gt;, [email-masked] &lt;[email-masked]&gt;, Suhana Valappil &lt;[email-masked]&gt;, Amani Aldossary &lt;[email-masked]&gt;, Faizal Maradeya &lt;[email-masked]&gt;,
 Asif Mohdyusuf &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#4665314] - RE: Sorry, we had to cancel part of your order.</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team, <br>
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Is there any update on the below request?<br>
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Thanks, <br>
Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 6 Sep at 12:35 PM
<span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style="font-size:11.0pt;font-family:-Apple-System">Hi <a id="OWAAM1BDF7E8111384216A440444BDA0E0A5C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saloni Lakhia</span></a>
<a id="OWAAM9DBE273865CB492E973F5927D8EB58A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Karen Lobo</span></a>
<a id="OWAAM7C8B9FB9A1354361892F4EA64676D280" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Namrita Kanjani</span></a>,</span></div>
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<span style="font-size:11.0pt;font-family:-Apple-System">Please generate new voucher because 171 TH 172 for 3 days.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:11.0pt;font-family:-Apple-System;color:#1F497D">Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System"><a href="www.homeboxstores.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:11.0pt;font-family:-Apple-System"><a href="www.landmarkgroup.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:10.5pt;font-family:-Apple-System">From:</span><span style="font-size:11.0pt;font-family:-Apple-System"> Faizal Maradeya &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, September 6, 2022 11:29 AM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;; Amani Aldossary &lt;[email-masked]&gt;; Saloni Lakhia &lt;[email-masked]&gt;; Suhana Valappil &lt;[email-masked]&gt;; Namrita Kanjani &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Asif Mohdyusuf &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Ok please  process</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 6, 2022 11:08 AM<br>
<b>To:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Hi <a id="OWAAM8F2A3D05438043C7949984DF18F710EB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a>,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Please we need your approval
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<b><span style="font-size:11.0pt;font-family:-Apple-System;color:#1F497D">Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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</span><span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WNceSJBZnoZWe44flUSDWqF%2FLCRq8Qo6rNj%2FVAVlXpY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 31, 2022 2:33 PM<br>
<b>To:</b> Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Hi <a id="OWAAM51FC5952115E4A49AD4FD74A3DA0525D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saloni Lakhia</span></a>,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Please block this blew voucher</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Hi <a id="OWAAMEAC3210214194EA596A8D04173DD8C23" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a>,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">We need your approval to generate new voucher because 171 TH 172.</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Reason : the customer used discount voucher
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, August 29, 2022 9:04 AM<br>
<b>To:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:9.0pt;font-family:Helvetica;color:black">Dear Homebox Team,<br>
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The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.<br>
<br>
Code: 015-08A2-LF95-G5MC-D2|Start Date: 29.08.2022 00:00:00|End Date: 18.09.2022 23:59:00<br>
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Type: Serial Voucher|Concept: HOMEBOX|Territory: KSA|Checkout Site: N/A<br>
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Value: 32 SAR|Minimum Threshold Value: 33 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE<br>
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Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1<br>
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Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Regards,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Saloni Lakhia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">E-Com Merchandiser</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">From:
</span></b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Saturday, 27 August 2022 at 4:17 PM<br>
<b>To: </b>Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Hi <a id="OWAAMA2F2B2A3149248AEBC242CFA176936B2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saloni Lakhia</span></a>,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Please let the voucher last for 3 weeks.</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=sQLAVpKIzamUD6R23NlMhGpfFBMFcDwfynlS1z%2FrFHI%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WNceSJBZnoZWe44flUSDWqF%2FLCRq8Qo6rNj%2FVAVlXpY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, August 24, 2022 4:24 PM<br>
<b>To:</b> Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Hi team,
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<span style="font-size:11.0pt;font-family:-Apple-System">Please mention the end date for the below serial voucher
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<span style="font-size:11.0pt;font-family:-Apple-System">Regards,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Saloni Lakhia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">E-Com Merchandiser</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">From:
</span></b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Wednesday, 24 August 2022 at 5:21 PM<br>
<b>To: </b>Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Saloni Lakhia &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>Re: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">++<a id="OWAAM2A4E76B02CA2B9409BC92697D20189CF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saloni Lakhia</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System;color:black">Thanks</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System;color:black">Suhana</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">From:
</span></b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Tuesday, 23 August 2022 at 11:33 AM<br>
<b>To: </b>Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Suhana Valappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>Re: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System"><a id="OWAAM21C8408AA168174583CF798D3C0171B6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Suhana Valappil</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System;color:black">Regards,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System;color:black">Namrita Kanjani</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System;color:black">Senior E-Commerce Content Merchandiser</span><span style="font-size:10.5pt;font-family:-Apple-System">
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Description automatically generated"></span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">From:
</span></b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Tuesday, 23 August 2022 at 10:57 AM<br>
<b>To: </b>Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>"HB.CCCKSA" &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Hi <a id="OWAAM0845D67F1A8C4A3B8B4807C4A97C2C9A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Namrita Kanjani</span></a>
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<span style="font-size:11.0pt;font-family:-Apple-System">Please generate a voucher 32<sup>
</sup>TH 33 for </span><span style="font-size:10.5pt;font-family:-Apple-System">the price difference</span><span style="font-size:11.0pt;font-family:-Apple-System">.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=sQLAVpKIzamUD6R23NlMhGpfFBMFcDwfynlS1z%2FrFHI%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WNceSJBZnoZWe44flUSDWqF%2FLCRq8Qo6rNj%2FVAVlXpY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 22, 2022 3:45 PM<br>
<b>To:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 22, 2022 4:10 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:11.0pt;font-family:-Apple-System">Dear Faizal,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System">Gentle reminder for the voucher approval for 32SR.</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=sQLAVpKIzamUD6R23NlMhGpfFBMFcDwfynlS1z%2FrFHI%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:11.0pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WNceSJBZnoZWe44flUSDWqF%2FLCRq8Qo6rNj%2FVAVlXpY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style="font-size:11.0pt;font-family:-Apple-System">From:</span></b><span style="font-size:11.0pt;font-family:-Apple-System"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, August 21, 2022 10:42 AM<br>
<b>To:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4665314] - RE: Sorry, we had to cancel part of your order.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><i><span style="font-size:13.5pt;font-family:-Apple-System;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hello Amani,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System">Gentle reminder !</span></strong><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System">What is the update for this case please .</span></strong><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">The customer place the order with number: 6146356209. Order was completely delivered. However, on the system it was partially cancelled. 1 item cancelled and refunded. So the customer
 got the item and also got refund for the item for the amount ( SAR417.96).<br>
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Now the customer place a new order with number: 6158778338. For the amount of: SAR415.00.<br>
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Customer saying that i don't need this order 6158778338 and i place it to return your money which you refund me by mistake. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Best Regards</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 15 Aug at 4:37 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Dear
<a id="OWAAM3E987E56CFFD49F8B4B3702FA4C7A7A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Asif Mohdyusuf</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">The same issue was repeated multiple times, WH team cancel item then deliver it to customer, and now customer received order and refunded.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">We are struggling to solve the issue with less harms, please we need your advice.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Dear
<a id="OWAAMC02A44E6B792472F930EC1D9635D8116" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a>,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">The same item price was increased so we need your approval to create a voucher with the price difference.</span></div>
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<b><span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=sQLAVpKIzamUD6R23NlMhGpfFBMFcDwfynlS1z%2FrFHI%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:10.5pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WNceSJBZnoZWe44flUSDWqF%2FLCRq8Qo6rNj%2FVAVlXpY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">From: Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 15, 2022 8:40 AM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4665314] - RE: Sorry, we had to cancel part of your order.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><a id="OWAAM6DCE5AF8EA8446F2A5E3920F2C286D0D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Amani Aldossary</span></a>
 please check. </span></div>
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<b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">Best Regards</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:12.0pt;font-family:-Apple-System;color:black">Yahia Taha</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>800-1110888</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></b><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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</span><span style="font-size:10.5pt;font-family:-Apple-System"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0ea7e022d5a64745dde308da8fd68854%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637980448817326417%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WNceSJBZnoZWe44flUSDWqF%2FLCRq8Qo6rNj%2FVAVlXpY%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a>
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<b><span style="font-size:10.5pt;font-family:-Apple-System">From:</span></b><span style="font-size:10.5pt;font-family:-Apple-System"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, August 14, 2022 11:23 PM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4665314] - RE: Sorry, we had to cancel part of your order.
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<b><i><span style="font-size:13.5pt;font-family:-Apple-System;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Hamza.</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Please check and update regarding this issue. </span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">The customer place the order with number: 6146356209. Order was completely delivered. However, on the system it was partially cancelled. 1 item cancelled and
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<strong><span style="font-family:-Apple-System">Now the customer place a new order with number: 6158778338. For the amount of: SAR415.00.</span></strong><b><br>
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Customer saying that i don't need this order 6158778338 and i place it to return your money which you refund me by mistake. <br>
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Please check and advice. <br>
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Thanks&amp;Regards.<br>
The Support Team.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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