Subject: Ticket Assigned - 9585128277/ late deliver
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Sep 2022 16:18:42 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9585128277/ late deliver vandana                    hi           07:55 PM, 07th Sep                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:55 PM, 07th Sep                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:55 PM, 07th Sep                     vandana                    yes this is my contact number           07:55 PM, 07th Sep                     vandana                    expected delivery was mentioned 6 September but didn't get it still           07:55 PM, 07th Sep                     vandana                    9585128277           07:55 PM, 07th Sep                     vandana                    order number           07:55 PM, 07th Sep                     vandana                    tell me exact date of delivery           07:55 PM, 07th Sep                     vandana                    any update ?           07:55 PM, 07th Sep                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            07:57 PM, 07th Sep                   New                   If you have any pictures that you would like to share, please do that.            07:57 PM, 07th Sep                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           07:57 PM, 07th Sep                     vandana                    sure           08:00 PM, 07th Sep                     vandana                    expected delivery was mentioned 6 September but didn't get it still           08:00 PM, 07th Sep                     vandana                    9585128277           08:00 PM, 07th Sep                     vandana                    order number           08:00 PM, 07th Sep                     vandana                    tell me exact date of delivery           08:00 PM, 07th Sep                   Alhamzi                   Hi Vandana, thank you for contacting us. This's Alhamzi We would be happy to help you.           08:09 PM, 07th Sep                   Alhamzi                   Please wait while we check the details.            08:09 PM, 07th Sep                     vandana                    sure           08:09 PM, 07th Sep                   Alhamzi                   Please confirm if the following phone number is correct: 971564362949           08:10 PM, 07th Sep                     vandana                    yes           08:11 PM, 07th Sep                     vandana                    it's correct           08:11 PM, 07th Sep                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:14 PM, 07th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           08:14 PM, 07th Sep                     vandana                    what they are doing exactly...I just want to track order ... where is it?           08:15 PM, 07th Sep                   Alhamzi                   As per the data we have the order is on its way to you           08:16 PM, 07th Sep                     vandana                    tomorrow I'll get it?           08:17 PM, 07th Sep                   Alhamzi                   you can track your order using the tracking ID: FP090622002182     You can use this link for tracking https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=           08:17 PM, 07th Sep                   Alhamzi                   kindly not that we do not know the exact delivery time but rest assured that we are doing the needful to deliver your order ASAP.    Please allow us some more time            08:17 PM, 07th Sep                   Alhamzi                   Do you have any other inquiries that we can help with?           08:17 PM, 07th Sep                     vandana                    no  thanks           08:17 PM, 07th Sep                     vandana                    ok           08:18 PM, 07th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:18 PM, 07th Sep                     vandana                    thanks ?           08:18 PM, 07th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4843500