Subject: New Reply Received - 9560828836 / Mattress Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Sep 2022 16:09:37 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9560828836 / Mattress Complaint  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">I'm having concerns in regards to the mattress which was replaced, We are getting pesticide smell from the replaced mattres and its not a pleasant experience and the complaint has been raised (ref no <span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>4153484).</span>
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<div dir="auto">We would like to have a refund as we aren't satisfied at all with the way things are dealt with and being a regular customer and don't expect to be treated like this all.<font></font>
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<div dir="auto">Regards,</div>
<div dir="auto">Varshini </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 10 Aug 2022, 12:00 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Varshini,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We would like to inform you that as per the last update we have the complain 4033864 has been resolved and the mattress was replaced successfully , if you have any other enquiries feel free to mail us, we will be happy to provide you a help,<br> <br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4614146