Subject: Note Added - [#4822157] 157158633 / Offer Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Sep 2022 12:22:45 +0000

Hi ,    Qusra Kulsum added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4822157    Subject:  157158633 / Offer Issue   Requester: John    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team </div>
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<div class="MsoNormal">The offer is no longer valid and has ended.</div>
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<div class="MsoNormal"><img width="438" height="346" style="width:4.5625in;height:3.6041in" id="Picture_x0020_35" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3OTU4MTMxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3NIa6tJBwMRCEyZMfGdtSCGdP4PFe8NxQH8T93Ij9ao" data-id="2043379581319"></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><b><i><span style="color:#404040">Qusra Kulsum</span></i></b></div>
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<div class="MsoNormal"><b><i><span style="font-size:10.0pt;color:#5F5F5F">Executive – Content Management</span></i></b></div>
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<div class="MsoNormal"><i><span style="font-size:10.0pt;color:#7F7F7F">T   : +971-45172388</span></i></div>
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<i><span style="font-size:10.0pt;color:#7F7F7F">E  </span></i><i><span style="font-size:10.0pt;color:#AEAAAA"> : </span></i><i><span style="font-size:10.0pt;color:blue"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></i><i><span style="font-size:10.0pt;color:#0066FF"></span></i>
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<div class="MsoNormal"><i><span style="font-size:10.0pt;color:#7F7F7F">Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.</span></i></div>
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<i><a href="http://www.homeboxstores.com/" rel="noreferrer"><span style="font-size:10.0pt">www.homeboxstores.com</span></a></i><span style="font-size:10.0pt"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 7, 2022 4:05 PM<br>
<b>To:</b> Zulema Pereira &lt;[email-masked]&gt;; Faizal Maradeya &lt;[email-masked]&gt;; Qusra Kulsum &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4822157] - 157158633 / Offer Issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team, </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Any update regarding this issue?</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue: Offer Issue - Not Working <br>
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Item Name &amp; Number:<a href="https://www.homeboxstores.com/ae/en/Bedroom/Bedding/Duvets-and-Pillows/HOME-BOX-Relax-Memory-Foam-Pillow/p/157158633" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none"> Relax Memory Foam Pillow</span></a> - 157158633</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: It is mentioned on the item picture that 2 pillows for AED 119. However, when Cx tried to order total was AED 158.<br>
Kindly check the attached and do the needful.<br>
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Thanks &amp; Regards,<br>
Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 5 Sep at 2:26 PM
<span class="separator">, Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><a id="OWAAM372C940AF71D4D90B9D3D363CC23D5D3" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qusra Kulsum</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, September 3, 2022 11:58 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4822157] - 157158633 / Offer Issue</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Issue: Offer Issue - Not Working <br>
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​Item Name &amp; Number:<a href="https://www.homeboxstores.com/ae/en/Bedroom/Bedding/Duvets-and-Pillows/HOME-BOX-Relax-Memory-Foam-Pillow/p/157158633" rel="noreferrer"> Relax Memory Foam Pillow</a> - 157158633</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: It is mentioned on the item picture that 2 pillows for AED 119. However, when Cx tried to order total was AED 158.<br>
Kindly check the attached and do the needful.<br>
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Thanks &amp; Regards,<br>
AWS.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sat, 3 Sep at 11:43 PM
<span class="separator">, John &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:32 PM, 03rd Sep</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hi .. Thank you for contacting us. My name is Aws. How may I help you today?</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I just want to ask about your promotion for bamboo pillow online</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1050" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">It says 2 for 119</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:33 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">But its not coming 119 . When i go to checkout its the original price</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:34 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1048" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Kindly share the item link with me</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:35 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1047" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="https://www.homeboxstores.com/ae/en/p/157158633" rel="noreferrer">https://www.homeboxstores.com/ae/en/p/157158633</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1046" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please allow me a moment and I will check on this for you.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1045" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Ok please</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1044" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We apologize to you for this issue</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:36 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1043" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We will forward it to the team to resolve it</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Kindly share your registered email ID for further assistance.</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">May i have your name please</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:37 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">John Carlos</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">What is this?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you John</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please accept our apology</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We will send you an email when this issue will be resolve</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Maybe i can get a discount for this inconvenience</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:38 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">This offer will be fixed and we will inform you when it will be resolved in 48 hours</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We apologize for the inconvenience</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for your patience &amp; cooperation, John  </span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">No worries . Im just confused . I just need the pillow.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">John </span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/img/penguin.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Maybe you can give me 1 for free</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We would ask you to not place the order now</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">The issue will be resolved soon</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:39 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:40 PM, 03rd Sep</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
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</div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_ef3d1bad5e928a457ec8ec0c25c026534824504385efc7f6889dc463b0415782/img_16nk9cdcdh_b389c412f2c0f0a60af6bedd1286611fcb4dd374d6bf791c1578382de11bd5bc.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">11:42 PM, 03rd Sep</span></div>
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<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/653223437023299" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span> </div>
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</blockquote>
</div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4822157:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4822157:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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