Subject: New Reply Received - 6165981505/ Update number for HH items
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 07:15:28 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  6165981505/ Update number for HH items  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/sRgw_bQZii6HfucEkLJjbw~~/AALN9wA~/RgRk-CcOPVcDc3BjQgpjFo7zFmNM7687UipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team, <br>
<br>
<br>
<br>
The contact number has been updated. We will contact the customer and arrange for the delivery at the earliest convenience. <br>
<br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/9/2022 8:10 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#4829755] - 6165981505/ Update number for HH items<br>
 
</div>
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4829755" rel="noreferrer">#4829755</a> raised by محمد عسيري ([email-masked]).</div>
</div>

<div dir="ltr">
<div> </div>

<div dir="ltr">Hi Team.</div>

<div dir="ltr">​</div>

<div dir="ltr">​Contact update. </div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly update the customer contact for delivery to: 0555981418</div>

<div dir="ltr"> </div>

<div dir="ltr">Order: 6165981505</div>

<div dir="ltr">AWB: SD007920463</div>

<div dir="ltr"> </div>

<div dir="ltr">Thanks&amp;Regards.</div>

<div dir="ltr">The Support Team.</div>

<div dir="ltr"> </div>

<div dir="ltr"> </div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 5 Sep at 2:39 PM <span class="separator">, محمد عسيري &lt;[email-masked]&gt; wrote: </span>

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		<div style="color:#999999;font-size:11px"><span class="separator">02:06 PM, 05th Sep</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">02:06 PM, 05th Sep</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">:لمساعدتنا على مساعدتك بشكل أفضل ، يرجى اختيار رقم من القائمه لما يتوافق مع طبيعة سؤالك اليوم<br>
		1 - للمساعدة في انشاء طلب جديد<br>
		2 - العروض والخصومات<br>
		3 - للتحقق من حالة الطلب او التسليم<br>
		4 - للاسئلة حول الارجاع او استرداد المبلغ<br>
		5 - للشكاوي<br>
		6 - لمعرفة مواقع المتاجر<br>
		<br>
		الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك</span></div>
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		<div><span class="separator">يرجى الإنتظار قليلاً، سيتم مساعدتك قريباً</span></div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

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		<div><span class="separator">مرحبًا محمد، مساءك سعيد، شكرًا لتواصلك معنا. معك الحمزي، يسرنا مساعدتك.</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

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		<div><span class="separator">كيف يمكنني مساعدتك؟</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">02:14 PM, 05th Sep</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">انا عندي شحنه اليوم مرسلين رساله بالايميل انهم يعتذرون عن ايصال الشحنه</span></div>
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		<div><span class="separator">لحظات من فضلك ، ليتم التحقق من البيانات</span></div>
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		<div><span class="separator">يرجى التاكيد ما اذا رقم الهاتف التالي صحيح: 966555981410</span></div>
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		<div><span class="separator">الرقم /0555981418</span></div>
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		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">سوف يتم تحديث رقم الهاتف مع فريق التوصيل لتوصيل طلب</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:29 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">سوف يتم تحديثكم عبر البريد</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:29 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">هل لديك اي إستفسار اخر</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:29 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">محمد</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">هل سيتم شحن جميع المشتريات</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">02:31 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">منتجات الاثا سوف يتم توصيلهم بتاريخ ب 07/09/2022</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:33 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">لقد تم تحديث رقم الهاتف مسبقاً مع فريق التوصيل</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:33 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">محمد</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">والمنتجات الاخرى متى ستم توصيلها</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">02:33 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">منتجات المنزل سوف يتم توصيلهم في غضون 1-3 ايام</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:33 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">هل لديك اي إستفسار اخر</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:33 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">محمد</span></div>

		<div> </div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">شكرا</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">02:34 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator">Alhamzi</span></div>
		<span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_48c9d0fdfa6b075981d946ce09076033a6fb03d78cb9361ecf0e9e01b5cbd5c4/img_mv0grit791_ee47b46d030799951d90787deaedac6428dabf28d630ce6e7b4af8e82829a29f.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">كان من دواعي سروري مساعدتك. شكرا على التسوق معنا ونتمنى لك أوقات طيبه.</span></div>
		</div>
		<span class="separator"> </span>

		<div style="color:#999999;font-size:11px"><span class="separator">02:37 PM, 05th Sep</span></div>
		<span class="separator"> </span>
</div>
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		<td style="text-align:center"><span class="separator"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/652948773899078" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></span></td>
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</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

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