Subject: Ticket Assigned - Reschedule
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 04 Sep 2022 10:29:38 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Reschedule .                    I did not receive the order           01:20 PM, 04th Sep                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:20 PM, 04th Sep                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:20 PM, 04th Sep                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:20 PM, 04th Sep                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:20 PM, 04th Sep                     .                             01:20 PM, 04th Sep                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            01:22 PM, 04th Sep                   New                   If you have any pictures that you would like to share, please do that.            01:22 PM, 04th Sep                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           01:22 PM, 04th Sep                     .                    Order number 9583795277           01:25 PM, 04th Sep                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           01:35 PM, 04th Sep                   Alhamzi                   Please wait while we check the details.            01:36 PM, 04th Sep                     .                    Ok           01:37 PM, 04th Sep                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           01:49 PM, 04th Sep                   Alhamzi                   Do you have a specific date you want to receive your order on?           02:03 PM, 04th Sep                   Alhamzi                   Or you want me to reshedule the delivery for the nearest date?           02:03 PM, 04th Sep                     .                    Today           02:05 PM, 04th Sep                   Alhamzi                   sorry as we can not deliver it today           02:10 PM, 04th Sep                   Alhamzi                   let me check the nearest date available for us           02:10 PM, 04th Sep                   Alhamzi                   We have rescheduled the delivery for the nearest date which is 09/10/22 between 18:00 and 20:00           02:19 PM, 04th Sep                   Alhamzi                   You can contact 24 hours before the delivery date so we can provide you with the delivery team contact number           02:19 PM, 04th Sep                   Alhamzi                   Please confirm the following number to avoid any delay in future on delivering your order 508688990           02:20 PM, 04th Sep                   Alhamzi                   Are we still connected?           02:22 PM, 04th Sep                     .                    Ok           02:23 PM, 04th Sep                   Alhamzi                   Do not hesitate to contact us for more assistance            02:29 PM, 04th Sep                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:29 PM, 04th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4824332