Subject: New Reply Received - update address ( shipa ) \ 6164288847
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 09:11:58 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  update address ( shipa ) \ 6164288847  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/fIf9tVm8Za3Vmyu6Gsij5g~~/AALN9wA~/RgRk8vxaPVcDc3BjQgpjC9rIEWPUERJGUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the order is being returned to your end.<br>
<br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/9/2022 9:51 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#4795477] - update address ( shipa ) \ 6164288847<br>
 
</div>
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team, <br>
<br>
<span dir="ltr">Problem Statement: <strong dir="ltr">Update Address</strong></span><br>
<span dir="ltr"><strong dir="ltr"> </strong></span><br>
Order ID: 6164288847<br>
Tracking ID: SD007844965<br>
<br>
Customer Address: Region: Jeddah, Neighborhood: Al-Harazat, <br>
<a href="https://maps.google.com/maps?q=21.494447708129883,39.375160217285156" rel="noreferrer" target="_blank">https://maps.google.com/maps?q=21.494447708129883,39.375160217285156</a><br>
<br>
Kindly update the address and arrange the delivery as soon as possible.<br>
<br>
Best Regards, <br>
Alhamzi</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 29 Aug at 7:41 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team, <br>
<br>
Problem Statement: Update Address <br>
Order ID: 6164288847<br>
Tracking ID: SD007844965<br>
Customer Address: Region: Jeddah, Neighborhood: Al-Harazat, <br>
<a href="https://maps.google.com/maps?q=21.494447708129883,39.375160217285156" rel="noreferrer">https://maps.google.com/maps?q=21.494447708129883,39.375160217285156</a><br>
<br>
Kindly update the address and arrange the delivery as soon as possible.<br>
<br>
Best Regards,<br>
Ali IB.</span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Mon, 29 Aug at 5:29 PM <span class="separator">, 3&amp;gt; &lt;[email-masked]&gt; wrote: </span></span>

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		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">:لمساعدتنا على مساعدتك بشكل أفضل ، يرجى اختيار رقم من القائمه لما يتوافق مع طبيعة سؤالك اليوم<br>
		1 - للمساعدة في انشاء طلب جديد<br>
		2 - العروض والخصومات<br>
		3 - للتحقق من حالة الطلب او التسليم<br>
		4 - للاسئلة حول الارجاع او استرداد المبلغ<br>
		5 - للشكاوي<br>
		6 - لمعرفة مواقع المتاجر<br>
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		الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك</span></span></div>
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		<div><span class="separator"><span class="separator">يرجى توضيح استفسارك بالتفصيل، يرجى أيضًا إرفاق أي صور إذا لزم الأمر. تأكد من إرسال رقم الفاتورة أو رقم الطلب. سيرد عليك أحد موظفينا قريبًا.</span></span></div>
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		<div><span class="separator"><span class="separator"> مرحبا عميلنا العزيز. شكرا لاختياركم هوم بوكس ، معك خالد، أرجو منك امهالي بعض الوقت لكي اتحقق من حالة الطلب </span></span></div>
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		<div><span class="separator"><span class="separator">عميلنا العزيز حسب تتبع شركة الشحن يظهر لنا ان العنوان غير صحيح</span></span></div>
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		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

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		<div><span class="separator"><span class="separator">الرجاء تزويدنا بالعنوان الصحيح كاملاً:</span></span></div>

		<div><span class="separator"><span class="separator">المنطقة:</span></span></div>

		<div><span class="separator"><span class="separator">الحي:</span></span></div>

		<div><span class="separator"><span class="separator">اسم الشارع:</span></span></div>

		<div><span class="separator"><span class="separator">رقم المنزل:</span></span></div>

		<div> </div>

		<div><span class="separator"><span class="separator">ورابط الموقع الدقيق ( اللوكيشن ) الخاص بك إن أمكن </span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">04:55 PM, 29th Aug</span></span></div>
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</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Khalid</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">عميلنا العزيز هل ما زلت معنا ؟</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">04:59 PM, 29th Aug</span></span></div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">3&gt;</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">الرجاء تزويدنا بالعنوان الصحيح كاملاً:<br>
		المنطقة:جده<br>
		الحي: الحرازت<br>
		اسم الشارع:لايوجد<br>
		رقم المنزل: لايوجد<br>
		ورابط الموقع الدقيق ( اللوكيشن ) الخاص بك إن أمكن</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">05:03 PM, 29th Aug</span></span></div>
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</td>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">3&gt;</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator"><a href="https://maps.google.com/maps?q=21.494447708129883,39.375160217285156" rel="noreferrer">https://maps.google.com/maps?q=21.494447708129883,39.375160217285156</a></span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">05:04 PM, 29th Aug</span></span></div>
		<span class="separator"><span class="separator"> </span></span>
</td>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Khalid</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">هل يمكنك تزويدي ببريدك الالكتروني من فضلك؟</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">05:06 PM, 29th Aug</span></span></div>
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		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">3&gt;</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">[email-masked]</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">05:08 PM, 29th Aug</span></span></div>
		<span class="separator"><span class="separator"> </span></span>
</td>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Khalid</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">شكرا لتزويدنا بالمعلومات اللازمة ، تم رفع حالتكم لجهتنا المعنية من اجل حل المشكلة في اقرب وقت ، سيتواصل معك احد زملاءنا قريبا</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">05:14 PM, 29th Aug</span></span></div>
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</div>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Khalid</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">هل يمكنني مساعدتك بشيء آخر؟</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">05:14 PM, 29th Aug</span></span></div>
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</div>
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		<tr></tr>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator">3&gt;</span></span></div>

		<div> </div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/bottle.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">هل ستصل اليوم ام لا ؟</span></span></div>
		</div>
		<span class="separator"><span class="separator"> </span></span>

		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator">05:21 PM, 29th Aug</span></span></div>
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</td>
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		<tr></tr>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Khalid</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">حسب التتبع من غير المحتمل ذلك، سيتم تزويدك بكامل التفاصيل الأكيدة قريبا</span></span></div>
		</div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">05:24 PM, 29th Aug</span></span></div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator">Khalid</span></span></div>
		<span class="separator"><span class="separator"><img height="30px" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_6426bf6d7a2a4f343a8f6f9baae19d1d7e8789f2f3b490f59f2785818de749cd/img_kkf5psvanh_ea3745887cec86fb22e03a742a01c68b980b5bb90aca7910c9e723df0795dd79.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator"><span class="separator">الرجاء عدم التردد في التواصل معنا من جديد في حال وجود استفسارات اخرى</span></span></div>
		</div>
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		<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator">05:28 PM, 29th Aug</span></span></div>
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		<td style="text-align:center"><span class="separator"><span class="separator"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/651354209274519" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></span></span></td>
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