Subject: Note Added - [#4556049] Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 01 Sep 2022 15:35:56 +0000

Hi ,    Vakeel.ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4556049    Subject:  Delivery   Requester: Lama ibra    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAMF42E28BBB6724582BBEED428E71B5DE5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@vivekanandan Venugopal</span></a> Sir,
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<span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:black;background:yellow;mso-highlight:yellow'>157681329 Pantry 2-Door Sideboard - White _ The customer wants to cancel this item because the product is showing some stains.</span><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'></span>
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<div class="MsoNormal"><b>Regards,</b></div>
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<div class="MsoNormal"><b><span style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Andalus",serif'>Supervisor -HDO</span></b></div>
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<span style='font-family:"Andalus",serif'>Mobile No +966 549183975 Ext: 4031</span><span style='font-size:8.0pt;font-family:"Andalus",serif'></span>
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<b><span style='font-family:"Andalus",serif'>E:</span></b><span style='font-family:"Andalus",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="164" height="53" style="width:1.7083in;height:.552in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzU2MzIwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7oT9hSF1wGtbsm4s43P3L2TYpvHezeNybINTjznERSs" data-id="2043377563209" alt="lg"></span></a><a href="http://www.homeboxstores.com/sa/en" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="67" height="60" style="width:.6979in;height:.625in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NzU2MzIxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KwxX7gdK0LdZ9LU3uFbmlQWY1b-6uoyWYmKO43cMPYg" data-id="2043377563211" alt="hb"></span></a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Vakeel Ahmad <br>
<b>Sent:</b> Wednesday, August 31, 2022 12:15 PM<br>
<b>To:</b> Yahia Taha &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Hbriyadh Warehouse &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;; Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4556049] - Delivery 6152588658</div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAM69683345C99B4D409D10BE5FDD1348D5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yahia Taha</span></a> Sir,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">HDO team will visit today to collect this item from the customer's home. Please see attached WO and team details below.</span></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="59%" style="width:59.36%;background:#D30C26;border-collapse:collapse">
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Number</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Details</span></b>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>CCC Inspection : ITEM PICK UP FOR RDO..</span>
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<div class="MsoNormal"><b>Regards,</b></div>
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<div class="MsoNormal"><b><span style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Andalus",serif'>Supervisor -HDO</span></b></div>
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<div class="MsoNormal"><span style='font-family:"Andalus",serif'>Home Box Riyadh Warehouse</span></div>
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<span style='font-family:"Andalus",serif'>Mobile No +966 549183975 Ext: 4031</span><span style='font-size:8.0pt;font-family:"Andalus",serif'></span>
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<b><span style='font-family:"Andalus",serif'>E:</span></b><span style='font-family:"Andalus",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<b>From:</b> Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 31, 2022 10:06 AM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4556049] - Delivery</div>
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<a id="OWAAM1DA190AF9B7A465CBABF4926E01D0579" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vakeel Ahmad</span></a> please advise.
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Best Regards</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><b><span style='font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></b><b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&amp;sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 31, 2022 9:51 AM<br>
<b>To:</b> Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4556049] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>RDO approved but item not collected yet </span></strong><b><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
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Dear Yahia please help us to check this matter as still no reply since long .<br>
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As per the CCC approval. Please process RDO for the item 157681329 Pantry 2-Door Sideboard - White To close MOC<br>
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Order: 6152588658<br>
CRM: 4102411<br>
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Thanks &amp; Regards.<br>
Ali Hazzaa.</span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Mon, 29 Aug at 5:13 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi Team.</span></div>
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Urgent reminder !<br>
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<strong><span style='font-family:"-apple-system",serif'>Dear Yahia please help us to check this matter as still no reply since long .</span></strong><b><br>
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</b><em><span style='font-family:"-apple-system",serif'>As per the CCC approval. Please process RDO for the item 157681329 Pantry 2-Door Sideboard - White To close MOC</span></em><i><br>
</i><br>
Order: 6152588658<br>
CRM: 4102411<br>
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Thanks &amp; Regards.<br>
Ali IB.</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4556049:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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