Subject: Ticket Assigned - 9583120636/ late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 16:38:57 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9583120636/ late collection Masood                    Hello no one came to pick the damage item           08:24 PM, 31st Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:24 PM, 31st Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:24 PM, 31st Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:24 PM, 31st Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:24 PM, 31st Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            08:26 PM, 31st Aug                   New                   If you have any pictures that you would like to share, please do that.            08:26 PM, 31st Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           08:26 PM, 31st Aug                     Masood                             08:26 PM, 31st Aug                     Masood                    Emily Adjustable Curtain Rod - 120-210 cms           08:26 PM, 31st Aug                     Masood                    order number is 9583120636.           08:26 PM, 31st Aug                     Masood                    Damage           08:27 PM, 31st Aug                     Masood                    No one came to pickup return           08:27 PM, 31st Aug                   Alhamzi                   HiMasood, thank you for contacting us. This's Alhamzi We would be happy to help you.           08:29 PM, 31st Aug                   Alhamzi                   Please wait while we check the details.            08:29 PM, 31st Aug                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           08:34 PM, 31st Aug                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:35 PM, 31st Aug                   Alhamzi                   we will make sure our team contacts you soon to collect the item           08:35 PM, 31st Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           08:35 PM, 31st Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:38 PM, 31st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4807886