Subject: Ticket Assigned - Delivery Follow up
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 13:59:26 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Follow up el3ash                    hello           05:51 PM, 31st Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:51 PM, 31st Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:51 PM, 31st Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:51 PM, 31st Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:51 PM, 31st Aug                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           05:51 PM, 31st Aug                   Alhamzi                   Please provide us with more details about your inquiry so we can further assist you.           05:51 PM, 31st Aug                     el3ash                    9584244005           05:51 PM, 31st Aug                     el3ash                    i haven’t received my order yet           05:51 PM, 31st Aug                   Alhamzi                   Please confirm if the following phone number is correct: 971543337883           05:52 PM, 31st Aug                     el3ash                    yes           05:52 PM, 31st Aug                   Alhamzi                   Your order is on its way           05:53 PM, 31st Aug                   Alhamzi                   Kindly note that the estimated delivery time frame for household items (non-furniture) is within 2-3 business days.           05:53 PM, 31st Aug                   Alhamzi                   sorry the time frame is within 1-2 days.           05:53 PM, 31st Aug                   Alhamzi                   We request you to allow us some time           05:53 PM, 31st Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           05:53 PM, 31st Aug                     el3ash                    in the application it said delivery was today           05:53 PM, 31st Aug                     el3ash                    that’s why i ordered           05:53 PM, 31st Aug                   Alhamzi                   Your order is on its way to you and may get to you any moment. Please contract us if you did not get your order today and we will help you in the best way           05:57 PM, 31st Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           05:57 PM, 31st Aug                   Alhamzi                   Thank you for your understanding and cooperation.           05:59 PM, 31st Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:59 PM, 31st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4806935