Subject: Ticket Assigned - Damaged item/ share photos/ 4135672
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 13:51:10 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4135672 Larayb                    Hello           05:32 PM, 31st Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:32 PM, 31st Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:32 PM, 31st Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:32 PM, 31st Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:32 PM, 31st Aug                   Alhamzi                   Hi Larayb, thank you for contacting us. This's Alhamzi We would be happy to help you.           05:34 PM, 31st Aug                     Larayb                    Order NO. 9641197543           05:34 PM, 31st Aug                   Alhamzi                   How may I help you?           05:34 PM, 31st Aug                     Larayb                    I need to talk about a fixing issue           05:34 PM, 31st Aug                     Larayb                    This has come out of my bed frame bottom part           05:36 PM, 31st Aug                     Larayb                             05:36 PM, 31st Aug                     Larayb                             05:36 PM, 31st Aug                     Larayb                             05:36 PM, 31st Aug                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4135672           05:39 PM, 31st Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           05:39 PM, 31st Aug                     Larayb                    No thankyou           05:46 PM, 31st Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:50 PM, 31st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4806891