Subject: New Reply Received - 29001004505520210518/Bed Replacement
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jul 2022 10:36:09 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  29001004505520210518/Bed Replacement   Ticket comment <div dir="ltr">
<div dir="ltr">Thank you for your response.</div>
<div>So in order to track the refund to my account, what should I do? in case after 21days the refund is not reflected in my card statement.</div>
<div><br></div>
<div>Regards, </div>
<div>Fawaz </div>
<div>050 5392533 </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jul 20, 2022 at 2:30 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Mohd, </div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr"> </div>
<div dir="ltr">We apologies you have to go through this with us. This is not the experience we want our customer to have. <br><br>We would like to let you know that we have escalated your request for pull out and refund to your account. Add to your kind notice that refund from store is controlled by the store and we are unable to track it, normally the refund will be initiated to the same payment method. Your request number is: 4028885</div>
<div><br></div>
<div>Thank you for your understanding and cooperation.</div>
<div><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4222136