Subject: Ticket Assigned - Conversation with D
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 01:33:51 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with D D                    Hi           08:32 PM, 06th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:32 PM, 06th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:32 PM, 06th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:32 PM, 06th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:32 PM, 06th Jul                     D                    Mattress           
 08:32 PM, 06th Jul                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            08:34 PM, 06th Jul                   New                   If you have any pictures that you would like to share, please do that.            08:34 PM, 06th Jul                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           08:34 PM, 06th Jul                     D                    Have purchases isupport king size mattress from homebox, it comes with 5yrs warranty           08:34 PM, 06th Jul                     D                    Wht is included in this warranty as the matrress is uneven on botb sides           08:35 PM, 06th Jul                   Alhamzi                   Hi, thank you f
 or contacting us. This's Alhamzi We would be happy to help you.           08:38 PM, 06th Jul                   Alhamzi                   We sincerely apologize for any inconvenience caused you.   Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.           08:38 PM, 06th Jul                   Alhamzi                   also share the order number please           08:38 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4593967