Subject: New Reply Received - 29004107446220200710
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jul 2022 06:36:49 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  29004107446220200710   Ticket comment <div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Issue is not yet resolved.</div>
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<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">I have not received any response, why this issue has taken one month to resolve?</div>
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<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">This issue can’t be closed unless Homebox team send proper response for delay and how Homebox will compensate for this delay?</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 8 Jul 2022 at 13:33, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sachin, </div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">Kindly note that we have been informed by our team that the issue with the mattress has been resolved on 04/07/2022, please confirm if the issue is resolved completely. <br><br>Waiting forward to hearing from you. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4430960