Subject: New Reply Received - 9577641096/ damgaed item below AED 50
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jul 2022 11:48:29 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9577641096/ damgaed item below AED 50  Ticket comment <div>Alright thanks a lot. I have also requested return of 3 more items that were super tiny from what I expected. The guy on WhatsApp assured me that he has initiated return for those. Could you please check? <br><br>
</div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Jul 2022, at 3:43 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Abigail, </div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div dir="ltr">
<br>Kindly note that we have initiated a return request for the damaged item and our team will contact you within 3-1 days to collect the item. please allow us some time.  <br><br>At this time we do not have an option to offer exchange, but we welcome you to shop for a new piece on our website or from a store near you, and return the damaged product to us.<br><br>Add to your kind notice that is out to pick up the items you requested for return. After that our team will contact you again to collect the damaged items. </div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4598210