Subject: Ticket Assigned - 9577292702/ late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jul 2022 12:49:24 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9577292702/ late delivery Emma ✌?                    Hi can I have an update on this delivery please           04:03 PM, 07th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:03 PM, 07th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:03 PM, 07th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:03 PM, 07th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:03 PM, 07th Jul                     Emma ✌?                    9577292702           04:04 PM, 07th Jul                     Emma ✌?                    Only one item has been delivered today. The items scheduled for Tuesday have not arrived           04:04 PM, 07th Jul                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            04:05 PM, 07th Jul                   New                   If you have any pictures that you would like to share, please do that.            04:05 PM, 07th Jul                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           04:05 PM, 07th Jul                     Emma ✌?                             04:07 PM, 07th Jul                     Emma ✌?                    Delivery was meant to be 5th July           04:07 PM, 07th Jul                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           04:24 PM, 07th Jul                   Alhamzi                   Please wait while we check the details.            04:24 PM, 07th Jul                     Emma ✌?                    Thanks           04:24 PM, 07th Jul                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           04:32 PM, 07th Jul                     Emma ✌?                    …           04:36 PM, 07th Jul                   Alhamzi                   Please confirm if the following phone number is correct: 971555375362           04:41 PM, 07th Jul                     Emma ✌?                    Yes that’s correct           04:42 PM, 07th Jul                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:46 PM, 07th Jul                   Alhamzi                   Regarding  the item "156165995 - - Costagat Alwan TV Unit for TVs up to 70 inches" Kindly note that the delivery date is today and our team was  supposed to contact you within 10:00-14:00  Delivery team contact number: 9577292702  Your contact number is: 555375362     You can coordinate with the delivery team.            04:48 PM, 07th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           04:48 PM, 07th Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:49 PM, 07th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4598230