Subject: Ticket Assigned - 9577104873/ late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 14:11:46 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9577104873/ late delivery Vasanth Veeramani                    Hi.           06:01 PM, 05th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:01 PM, 05th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:01 PM, 05th Jul                     Vasanth Veeramani                    9577104873           06:01 PM, 05th Jul                     Vasanth Veeramani                    This was supposed to be delivered on 4th.           06:02 PM, 05th Jul                     Vasanth Veeramani                    I have not received this yet.           06:02 PM, 05th Jul                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:03 PM, 05th Jul                   New                   If you have any pictures that you would like to share, please do that.            06:03 PM, 05th Jul                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:03 PM, 05th Jul                     Vasanth Veeramani                    I have not received my order yet which was supposed to be delivered on 4th July. Order # 9577104873           06:06 PM, 05th Jul                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:08 PM, 05th Jul                   Alhamzi                   Please wait while we check the details.            06:08 PM, 05th Jul                     Vasanth Veeramani                    Sure, thanks.           06:08 PM, 05th Jul                   Alhamzi                   Please confirm if the following phone number is correct: +971545213565           06:08 PM, 05th Jul                     Vasanth Veeramani                    Can you please expedite.           06:08 PM, 05th Jul                     Vasanth Veeramani                    Yes that’s correct.           06:09 PM, 05th Jul                   Alhamzi                   Please wait while we check the details.            06:09 PM, 05th Jul                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:09 PM, 05th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           06:09 PM, 05th Jul                     Vasanth Veeramani                    No. Just waiting for the shipment.           06:09 PM, 05th Jul                     Vasanth Veeramani                    Thanks.           06:10 PM, 05th Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:11 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4587312