Subject: Ticket Assigned - 9574448457/ late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 09:00:52 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9574448457/ late collection Mylene Calaguian                    Hello           12:55 PM, 05th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:55 PM, 05th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:55 PM, 05th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:55 PM, 05th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:55 PM, 05th Jul                     Mylene Calaguian                    Return from Order#9574448457           12:56 PM, 05th Jul                   Alhamzi                   Hi Mylene, thank you for contacting us. This's Alhamzi We would be happy to help you.           12:57 PM, 05th Jul                   Alhamzi                   Please wait while we check the details.            12:57 PM, 05th Jul                     Mylene Calaguian                    I have requested the item for return (Costa tray with stand) more than 2 weeks ago but it still has not been picked up           12:57 PM, 05th Jul                   Alhamzi                   We apologies you have to go through this with us. This is not the experience we want our customer to have. Rest assured that we are doing the needful to sort this issue real quick.  We request you to allow us some more time.   Thank you for your understanding and cooperation.           12:58 PM, 05th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           12:58 PM, 05th Jul                     Mylene Calaguian                    No, I just need the return item to be picked up asap. thank you           12:59 PM, 05th Jul                   Alhamzi                   We are on it'           12:59 PM, 05th Jul                   Alhamzi                   Do not hesitate to contact us for more assistance            12:59 PM, 05th Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:59 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4585299