Subject: Ticket Assigned - 162559166/ item offer not working
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 16:10:46 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  162559166/ item offer not working FI                    Hello           07:51 PM, 04th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:51 PM, 04th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:51 PM, 04th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:51 PM, 04th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:51 PM, 04th Jul                     FI                             07:52 PM, 04th Jul                     FI                    It is showing 29 for 2           07:52 PM, 04th Jul                     FI                    However when I am ordering it is giving me full price           07:52 PM, 04th Jul                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            07:53 PM, 04th Jul                   New                   If you have any pictures that you would like to share, please do that.            07:53 PM, 04th Jul                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           07:53 PM, 04th Jul                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:55 PM, 04th Jul                   Alhamzi                   Please wait while we check the details.            07:55 PM, 04th Jul                     FI                    Sure           07:56 PM, 04th Jul                   Alhamzi                   each piece is with AED 19           08:00 PM, 04th Jul                   Alhamzi                   plus the delivery charge           08:00 PM, 04th Jul                   Alhamzi                   kindly note the installation is free for all furniture items. The delivery charge for furniture item/s is/are free for orders above AED 1,499.  For House Hold orders the delivery is free for orders more that AED 250           08:00 PM, 04th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           08:00 PM, 04th Jul                     FI                    Can't you see it is clearly mentioned Buy 2 for 29 ?           08:01 PM, 04th Jul                     FI                    It's on your site           08:01 PM, 04th Jul                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            08:02 PM, 04th Jul                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:02 PM, 04th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           08:02 PM, 04th Jul                   Alhamzi                   could you please share your email ID so we can update you           08:02 PM, 04th Jul                     FI                    So what is price           08:03 PM, 04th Jul                   Alhamzi                   Yes it should be 19           08:03 PM, 04th Jul                   Alhamzi                   sorry two should be with AED 29           08:04 PM, 04th Jul                   Alhamzi                   could you please share your email ID so we can update you           08:04 PM, 04th Jul                     FI                    [email-masked]           08:05 PM, 04th Jul                   Alhamzi                   Thanks           08:07 PM, 04th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           08:07 PM, 04th Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:10 PM, 04th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4582624