Subject: Ticket Assigned - 9577118587/ POD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 15:49:38 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9577118587/ POD Simran                    Hlw           07:38 PM, 04th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:38 PM, 04th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:38 PM, 04th Jul                     Simran                    My order is not delivered while in home box app is shown before 10 minutes my order is delivered           07:39 PM, 04th Jul                     Simran                    My order is not Delivered           07:39 PM, 04th Jul                     Simran                    Plz check           07:39 PM, 04th Jul                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            07:40 PM, 04th Jul                   New                   If you have any pictures that you would like to share, please do that.            07:40 PM, 04th Jul                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           07:40 PM, 04th Jul                     Simran                    Order number is 9577118587           07:40 PM, 04th Jul                     Simran                    Courier tracking number is FP********1332           07:41 PM, 04th Jul                   Alhamzi                   Hi Simran, thank you for contacting us. This's Alhamzi We would be happy to help you.           07:44 PM, 04th Jul                     Simran                    Plz check where is my courier           07:44 PM, 04th Jul                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:44 PM, 04th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           07:44 PM, 04th Jul                     Simran                    Plz provide me courier boy number           07:45 PM, 04th Jul                   Alhamzi                   Please confirm if the following phone number is correct: 971524638955           07:45 PM, 04th Jul                     Simran                    524638955           07:46 PM, 04th Jul                     Simran                    +*******38955           07:47 PM, 04th Jul                   Alhamzi                   we will update you through your email           07:47 PM, 04th Jul                     Simran                    Ok           07:48 PM, 04th Jul                   Alhamzi                   our team will contact you on 971524638955 for deliveruy           07:48 PM, 04th Jul                   Alhamzi                   delivery*           07:48 PM, 04th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           07:48 PM, 04th Jul                     Simran                    Ok           07:48 PM, 04th Jul                     Simran                    No i just need my courier as soon as possible ??           07:48 PM, 04th Jul                   Alhamzi                   We are on it           07:49 PM, 04th Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:49 PM, 04th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4582515