Subject: New Reply Received - 9631378488 / Damaged FF
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 12:10:50 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9631378488 / Damaged FF  Ticket comment <div>Even i had spoken to mr</div>
<div>Pravin from home box ibn that day it had offer of exchange ur old furniture for new so its ourchase from home box ibn mall and here the msg we ate facing a issue while my daughtwr is not liking the mattress it has sagges from the place sleeps in just 20 days<img class="ymail-preserve-class inline-image-guid-0D0E3D9D-B47C-4FE7-A79D-EF3A6BED9000 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NjI2NTg2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.13PofpfQVn0VJFIS4_e2fFh7RyMPGW31_cwf2Xl1MTE" data-id="2043356265864" alt="Inline image" style="width: 100%"><div><br></div>
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<div>On Monday, July 4, 2022, 4:07 PM, neha bablani &lt;[email-masked]&gt; wrote:</div>
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I dont have the invoice i had ourvhased from ibn mall on 16 june <div>Home box store and i have this card punched  msg <br><br>
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<div>Purchase of AED 129.00 with Credit Card ending 2807 at HOME BOX LLC, DUBAI. Avl Cr. Limit is AE<br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv5047019279yqt00413" class="yiv5047019279yqt2754665871">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv5047019279yahoo-quoted-begin">On Monday, July 4, 2022, 1:27 PM, neha bablani &lt;[email-masked]&gt; wrote:</div>
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Hello i had lost the inovice but can u chk woth my mobile number 0523570864 its <br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv5047019279yqt64881" class="yiv5047019279yqt4421051929">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv5047019279yahoo-quoted-begin">On Monday, July 4, 2022, 7:15 AM, Home Box &lt;[email-masked]&gt; wrote:</div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Neha ,</div>
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<div dir="ltr">Greetings from Homebox, </div>
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<div dir="ltr" style="">Thank you for reaching out to us and giving us the opportunity to serve you.<br style=""><br style="">We sincerely apologize for any inconvenience caused. We would like to inform you that we have checked though your contact number (<span dir="ltr" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">0502066796</span>) and found only this invoice number <span style="color:rgb(36, 36, 36);font-family:-apple-system, BlinkMacSystemFont, system-ui, Color UI UI sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">29020102970620210301</span>. This has only Cody Office Chair.  <span style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">We would request you kindly provide the invoice number for the mattress</span> <br style="">​<br style="">
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<div dir="ltr" style="color:rgb(24, 50, 71);font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">We are looking forward hearing from you. </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4563078