Subject: Ticket Assigned - 3995128/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jul 2022 12:08:33 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3995128/ esc photos Shammas                    hi           03:56 PM, 04th Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:56 PM, 04th Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:56 PM, 04th Jul                     Shammas                    9572134781           03:56 PM, 04th Jul                   Alhamzi                   Hi Shammas, thank you for contacting us. This's Alhamzi We would be happy to help you.           03:58 PM, 04th Jul                   Alhamzi                   Please provide us with more details about your inquiry so we can further assist you.           03:58 PM, 04th Jul                     Shammas                    the leg your team fixed was not prpoer           03:58 PM, 04th Jul                     Shammas                    proper           03:58 PM, 04th Jul                   Alhamzi                   We sincerely apologize for any inconvenience caused you.   Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.           04:00 PM, 04th Jul                     Shammas                             04:02 PM, 04th Jul                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3995128           04:06 PM, 04th Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           04:06 PM, 04th Jul                     Shammas                    Ok Thanks           04:06 PM, 04th Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:08 PM, 04th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4581127