Subject: Ticket Assigned - 9576708454/ POD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 15:27:08 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9576708454/ POD Sara Alsaid                    Hello           07:16 PM, 03rd Jul                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:16 PM, 03rd Jul                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:16 PM, 03rd Jul                     Sara Alsaid                    9576708454           07:16 PM, 03rd Jul                     Sara Alsaid                    The delivery company send me massages that i received the shipment           07:16 PM, 03rd Jul                     Sara Alsaid                    But i didn’t receive it           07:17 PM, 03rd Jul                   Alhamzi                   sorry for the inconvenience           07:18 PM, 03rd Jul                   Alhamzi                   Please contact us if you did not receive your order within 1-2 hours and we will assist you in the best way           07:18 PM, 03rd Jul                     Sara Alsaid                    Seriously 1-2 hours           07:19 PM, 03rd Jul                     Sara Alsaid                    !!?           07:19 PM, 03rd Jul                     Sara Alsaid                    This is unacceptable           07:19 PM, 03rd Jul                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:20 PM, 03rd Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           07:20 PM, 03rd Jul                     Sara Alsaid                    Yes           07:20 PM, 03rd Jul                   Alhamzi                   How may I help you?           07:21 PM, 03rd Jul                     Sara Alsaid                    I want the supervisor to call me now           07:22 PM, 03rd Jul                   Alhamzi                   please note that we provide service through online. you can call to this number 8004663269           07:22 PM, 03rd Jul                   Alhamzi                   Rest assured that we will follow our team and resolve the issue ASAP           07:22 PM, 03rd Jul                   Alhamzi                   Thank you for your understanding and cooperation.           07:22 PM, 03rd Jul                   Alhamzi                   Do you have any other inquiries that we can help with?           07:24 PM, 03rd Jul                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 PM, 03rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4577027