Subject: New Reply Received - Re: Thank you for collecting your order
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 30 Jun 2022 18:58:26 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Repeatedly I have been receiving your apologetic emails. How am I going to be compensated for this?</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 30 Jun 2022, 10:33 pm Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Savitha,<br><br>We apologize for the inconvenience caused.<br><br>Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases. <br><br>We would like to inform you that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape. Your case is a rare exception and we are truly sorry for the defective product you received. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>​We apologize for the inconvenience we are sorry to inform you that the item is not available at the moment, we regularly restock our stores, but we do not have a set calendar that allows us to know when the item will come.<br><br>Again, please accept our sincere apologies for this.<br>Hope we are able to meet your expectations. <br><br>Your friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4559085