Subject: Ticket Assigned - 29027201967801092021/ no pull out in CRM/ bed noise complain
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 10:58:10 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  29027201967801092021/ no  pull out in CRM/ bed noise complain Jeet                    Hello           02:41 PM, 26th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:41 PM, 26th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:41 PM, 26th Jun                     Jeet                    I contacted few days ago regarding bed frame making noise           02:42 PM, 26th Jun                     Jeet                    I am attaching the short video here           02:42 PM, 26th Jun                     Jeet                    * File attached - f3c4ff1b076702229eeae9.mp4 *             02:43 PM, 26th Jun                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            02:43 PM, 26th Jun                   New                   If you have any pictures that you would like to share, please do that.            02:43 PM, 26th Jun                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           02:43 PM, 26th Jun                     Jeet                             02:44 PM, 26th Jun                     Jeet                    The first item of the invoice??           02:45 PM, 26th Jun                   Alhamzi                   Hi Jeet, thank you for contacting us. This's Alhamzi We would be happy to help you.           02:47 PM, 26th Jun                   Alhamzi                   Please wait while we check the details.            02:47 PM, 26th Jun                     Jeet                    Sure           02:47 PM, 26th Jun                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:50 PM, 26th Jun                   Alhamzi                   We will update you via email           02:50 PM, 26th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           02:50 PM, 26th Jun                     Jeet                    No, thats all for now           02:50 PM, 26th Jun                     Jeet                    Please note this item was repaired within 2 months of purchase           02:51 PM, 26th Jun                   Alhamzi                   Do you have a complain number of the repaire done withing the 2 months?           02:52 PM, 26th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4544638