Subject: Note Added - [#4535085] 9572643181/ late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jun 2022 07:44:53 +0000

Hi ,    Muzahir Abbas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4535085    Subject:  9572643181/ late collection   Requester: natalie spendlove    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAM1A03E3ED86AC4F68B4EC86AC1F7131E8Z" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>  _ Courier is out for collection , if customer attends call and items available , then will collect today itself .</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Home Box</a><br>
<b>Sent: </b>25 June 2022 11:20<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Muzahir Abbas</a>; <a href="mailto:[email-masked]" rel="noreferrer">
Mani Choudhury</a><br>
<b>Cc: </b><a href="mailto:[email-masked]" rel="noreferrer">HomeBox Customercare UAE</a>;
<a href="mailto:[email-masked]" rel="noreferrer">Ashish Karini</a><br>
<b>Subject: </b>Fwd: [#4535085] - 9572643181/ late collection</div>

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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'> <br>
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Please take a look at ticket </span><a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4535085" target="_blank" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2C5CC5'>#4535085</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
 raised by natalie spendlove ([email-masked]).</span>
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Order number : 9572643181<br>
AWB : RP062522001380<br>
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RVP <strong><span style='font-family:"Segoe UI",sans-serif'>RP062522001380 </span></strong>reassigned Kindly arrange a collection attempt as soon as possible.<br>
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Thanks &amp; Regards<br>
The Support Team </span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 25 Jun at 11:19 AM
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> <br>
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Please take a look at ticket </span><a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4535085" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>#4535085</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
 raised by natalie spendlove ([email-masked]).</span>
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Order number : 9572643181<br>
AWB : RP062522001380<br>
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RVP <strong><span style='font-family:"Segoe UI",sans-serif'>RP062522001380 </span>
</strong>reassigned Kindly arrange a collection attempt as soon as possible.<br>
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Thanks &amp; Regards<br>
The Support Team </span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 25 Jun at 9:45 AM
<span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:33 AM, 25th Jun</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:33 AM, 25th Jun</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I have a few more returns</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">That haven’t been collected</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hi NatalieSpendlove , I am Waseem, Please allow me one moment while I look up the status. This may take a minute or two.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Could you please share the order number</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please allow me a moment and I will check on this for you.</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Thanks</span></div>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/W.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I do apologise for any inconvenience caused. We have already escalated the issue to our concern team. Our team is on it. We will get back to you with an update via email
 soon.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:43 AM, 25th Jun</span></div>
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<span style="font-size:9.0pt;color:#6F7071">Waseem</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/W.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:43 AM, 25th Jun</span></div>
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<span style="font-size:9.0pt;color:#6F7071">NatalieSpendlove</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">No that’s ok</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:43 AM, 25th Jun</span></div>
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<span style="font-size:9.0pt;color:#6F7071">Waseem</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/W.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
Have a wonderful day!</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:45 AM, 25th Jun</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
</span><a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/450952889336168" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>Freshchat</span></a><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
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