Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 23:26:48 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear All</div>
<div>Kindly find the attached picture <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId9639d26c-ed86-4b86-947f-238db50d74a1" class="inline-image-global inlined-image-cid-9639d26c-ed86-4b86-947f-238db50d74a1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1Mjc5NDk5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q5-NhbLLRuRdYr_zFl-ZsvTAeuoPtqXBqUXCQDRFyrI" data-id="2043352794997" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId7f338b0e-7513-4bfa-ba4c-fa0f4d7efb80" class="inline-image-global inlined-image-cid-7f338b0e-7513-4bfa-ba4c-fa0f4d7efb80" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1Mjc5NDk5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.N4cCvoPHc5C0I5e1TngTC32gSF3zKOwMLCsfOmcfvqU" data-id="2043352794998" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId8bbecefc-3510-4173-9d79-0ac3dc1ce9d8" class="inline-image-global inlined-image-cid-8bbecefc-3510-4173-9d79-0ac3dc1ce9d8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1Mjc5NDk5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.R3_RwrZWeL3PxJQq0uOE2i-Ryio1TiiDyMHAXLt9bs4" data-id="2043352794999" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdc09cb843-a910-4d35-80c6-2c0279b497fa" class="inline-image-global inlined-image-cid-c09cb843-a910-4d35-80c6-2c0279b497fa" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1Mjc5NTAwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YHSrwmPSAyD5olobnn_jIE_xIoYnH_WSyc14SPaJzOA" data-id="2043352795000" style="width:100%;max-width:800px"><br>
</div>
<br><br><br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jun 23, 2022 at 10:08 PM, Landmark Group</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0643779229"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div style="line-height:1.38"><span style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap' dir="ltr">Hi Adil, </span></div>
<div style="line-height:1.38">
<span dir="ltr" style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap'>​</span><br>
</div>
<div style="line-height:1.38">
<span dir="ltr" style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap'>We apologies for the inconvenience caused.</span><br><br><span dir="ltr" style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap'>We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. </span><br><span dir="ltr" style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap'>​</span><br><span dir="ltr" style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap'>Could you please share your order number and a photos of the damaged item so we can assist you further. </span><br><span dir="ltr" style='font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:11pt;white-space:pre-wrap'>​</span>
</div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;white-space:pre-wrap' dir="ltr">​Looking forward to hearing from you. </span></div>
<div style="line-height:1.38">
<span dir="ltr" style='font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;white-space:pre-wrap'><br>Thank you for your understanding and cooperation.</span><br><br><span dir="ltr" style='font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;white-space:pre-wrap'>Your friends, </span>
</div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;white-space:pre-wrap'>The Support Team</span></div>
<div><span id="yiv0643779229docs-internal-guid-66d3cd47-7fff-295e-094e-a8aabe5ad1c4"> </span></div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4535071