Subject: Ticket Assigned - 9572643181/ late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 14:24:40 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9572643181/ late collection NatalieSpendlove                    Hi I am awaiting collection           06:07 PM, 23rd Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:07 PM, 23rd Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:07 PM, 23rd Jun                   Alhamzi                   Hi Natalie, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:09 PM, 23rd Jun                   Alhamzi                   Could you please share your order number so that I can assist you further?           06:09 PM, 23rd Jun                     NatalieSpendlove                    Yes           06:10 PM, 23rd Jun                     NatalieSpendlove                             06:11 PM, 23rd Jun                   Alhamzi                   the order number consists of ten digits and starts with number: 9           06:12 PM, 23rd Jun                     NatalieSpendlove                             06:12 PM, 23rd Jun                     NatalieSpendlove                             06:12 PM, 23rd Jun                   Alhamzi                   Please wait while we check the details.            06:14 PM, 23rd Jun                   Alhamzi                   Regarding this order 9572643181 we apologies for the delay on collecting the item. We will escalte this issue to our team to arrange for collection ASAP           06:16 PM, 23rd Jun                   Alhamzi                   For this order 9573710414 our team will contact you within 1-2 days to collect the item/s           06:17 PM, 23rd Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           06:17 PM, 23rd Jun                     NatalieSpendlove                    Yes also is there free delivery           06:17 PM, 23rd Jun                     NatalieSpendlove                    Over a certain amount           06:17 PM, 23rd Jun                   Alhamzi                   kindly note that the collection is free           06:20 PM, 23rd Jun                   Alhamzi                   kindly note the installation is free for all furniture items. The delivery charge for furniture item/s is/are free for orders above AED 1,499.  For House Hold orders the delivery is free for orders more that AED 250           06:20 PM, 23rd Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           06:20 PM, 23rd Jun                     NatalieSpendlove                    Ok ??           06:21 PM, 23rd Jun                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:24 PM, 23rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4535085