Subject: Ticket Assigned - 3965394/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jun 2022 13:00:48 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3965394/ esc photos Nadia Imam                    Hi           04:54 PM, 23rd Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:54 PM, 23rd Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:54 PM, 23rd Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:54 PM, 23rd Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:54 PM, 23rd Jun                     Nadia Imam                    I have bought a tv unit           04:55 PM, 23rd Jun                     Nadia Imam                    There is a damage in it           04:55 PM, 23rd Jun                     Nadia Imam                             04:55 PM, 23rd Jun                   Alhamzi                   Hi Nadia, thank you for contacting us. This's Alhamzi We would be happy to help you.           04:55 PM, 23rd Jun                   Alhamzi                   Could you please share your order number so that I can assist you further?           04:55 PM, 23rd Jun                     Nadia Imam                             04:56 PM, 23rd Jun                     Nadia Imam                    Kindly look into the matter and do helpful           04:57 PM, 23rd Jun                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3965394           04:57 PM, 23rd Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           04:57 PM, 23rd Jun                     Nadia Imam                    No…. When will they contact me           04:58 PM, 23rd Jun                   Alhamzi                   We do not know the exact time but it will be within 2-3 days           05:00 PM, 23rd Jun                   Alhamzi                   Do not hesitate to contact us for more assistance            05:00 PM, 23rd Jun                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:00 PM, 23rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4534740