Subject: New Reply Received - Complaint against Homebox- Landmark
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 16:04:59 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Complaint against Homebox- Landmark  Ticket comment <div dir="ltr">HI<br><br>Why should we visit the store in the first case? when we paid through the card and initiated our refund already through your store!<br>Is this your customer service? that even when the product is now with you guys from last one and half month and still asking us to visit the store to get the same reply? If we did not get the refund by tomorrow Please note I will launch a Police Complaint for holding our refund for more than a month now.<div><br></div>
<div>This is beyond our tolerance.</div>
<div><br></div>
<div>Thanks. <br><br><br>
</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jun 20, 2022 at 1:01 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Abbas,</div>
<div><br style="box-sizing:border-box"></div>
<div>Thank you for getting in touch with us.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">Kindly be informed that your complaint has been registered with us under the reference number 3954399<br style="box-sizing:border-box"><span style="box-sizing:border-box;word-break:break-word;font-size:14px"><br style="box-sizing:border-box"></span><span dir="ltr" style="box-sizing:border-box;word-break:break-word;font-size:14px">We request you to visit the store after 48 hour for the refund, with the above mentioned complaint number</span>
</div>
<div dir="ltr">
<span dir="ltr" style="box-sizing:border-box;word-break:break-word;font-size:14px">​</span><br style="box-sizing:border-box">
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<div>Feel free to get in touch with us for further assistance.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div dir="ltr">The Home Box Support Team</div>
</div></div>

	

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Sidra Maher</div>
<div dir="auto">+97156 9380533</div>
</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4510252