Subject: New Reply Received - Complaint against Homebox- Landmark
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 20:11:19 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Complaint against Homebox- Landmark  Ticket comment <div dir="auto">Hi </div>
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<div dir="auto">Please find below invoice attached.</div>
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<div dir="auto">Thanks</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jun 19, 2022 at 1:26 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div><div dir="ltr">
<div dir="ltr">Hi Sidra,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div>Please accept our sincere apologies for the inconvenience and delay caused to you.</div>
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<div>We apologize for this experience. This is definitely not the experience we want our customers to have when they shop with us.</div>
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<div dir="ltr">We take such matters very seriously. We have now sent the feedback to the concerned team and they will surely take the necessary measures in this regard so that this error does not happen again in the future.<br><br>For us to escalate this issue to our department we request you to provide us with the invoice number or photo of it and we will assist you in the best way. </div>
<div dir="auto"> I<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MDg1MjMwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qUSAyL-bLO2MWlth6Q4zwDiDMyxxIetCiDfna8E8EGw" data-id="2043350852301" style="max-width: 100%"></div>
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<div>Thank you for shopping with us.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>your friends,</div>
<div>Support Team.</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
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<div dir="auto">Regards,</div>
<div dir="auto">Sidra Maher</div>
<div dir="auto">+97156 9380533</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4510252