Subject: Ticket Assigned - 9574192963/ update number: 0543377311
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jun 2022 04:48:12 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9574192963/ update number: 0543377311 Nourhan Eleraky                    I have a problem with the delivery of Order #9574192963 ,  Courier Tracking # FP*******01735 under the name Nourhan eleraky email [email-masked]  Mobile number 0543377311 I placed the order on the 15th and the mobile number on the order was incorrect and twice it has been out for delivery but the courier was unable to contact me due to the mistake with the mobile number and i would like help to contact the courier and correct my mobile number so i can finally get my order           08:42 AM, 18th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:42 AM, 18th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:42 AM, 18th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:42 AM, 18th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:42 AM, 18th Jun                   Alhamzi                   Hi Nourhan, thank you for contacting us. This's Alhamzi We would be happy to help you.           08:43 AM, 18th Jun                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            08:43 AM, 18th Jun                   Alhamzi                   Could you please provide me with the correct contact number so we can update it with the delivery team to contact you.           08:43 AM, 18th Jun                     Nourhan Eleraky                    0543477311           08:44 AM, 18th Jun                     Nourhan Eleraky                    0543377311           08:44 AM, 18th Jun                     Nourhan Eleraky                    Correct mobile number 0543377311           08:44 AM, 18th Jun                   Alhamzi                   Okay we will share the number 0543377311 with the delivery team           08:45 AM, 18th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           08:45 AM, 18th Jun                     Nourhan Eleraky                    No nothing else           08:45 AM, 18th Jun                     Nourhan Eleraky                    Thank you           08:45 AM, 18th Jun                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:47 AM, 18th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4511340