Subject: Ticket Assigned - 9572118581/ update pick up location
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 05:37:57 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9572118581/ update pick up location Alexandra                    Hello           09:29 AM, 15th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:29 AM, 15th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:29 AM, 15th Jun                     Alexandra                    Hi there, I created a return request for a few items that s been delivered to Marina Residence 6 apt 1102. But your pick up courier came to my very old address. Please make sure you change in your system to a right adrees where it s been delivered otherwise  another delivery person will do the same mistake           09:30 AM, 15th Jun                     Ale
 xandra                             09:30 AM, 15th Jun                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:31 AM, 15th Jun                   New                   If you have any pictures that you would like to share, please do that.            09:31 AM, 15th Jun                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:31 AM, 15th Jun                     Alexandra                    The address has been changed on May 29. But your system still takes very old address. Please make sure you change the information  so the delivery team come to the right location.           09:34 AM, 15th Jun                   Alhamzi                   Okay we will inform 
 our team to pick up the item from Marina residence 6           09:35 AM, 15th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           09:35 AM, 15th Jun                     Alexandra                    Thank you           09:35 AM, 15th Jun                   Alhamzi                   You can order products easily, whether you have a registered account on www.xxxx.com, or plan to shop as a guest. Here's how:     1. Find the items you want to buy by searching for them or by browsing our departments.  2. Add these items to your basket with the 'Add to Basket' button.  3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button.  4. Select the "Click and Collect" option and choose the store where you want to collect the order using the drop-down list or by pinning it on the map.  5. Enter your payment information and click the 'Continue' button.  6. Review your order and place it using the 'Place Y
 our Order' button.     Please note, you'll only be able to leave an item in your basket for 30 minutes.           09:37 AM, 15th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4499584