Subject: Ticket Assigned - 9569187567/ Late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jun 2022 05:14:51 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9569187567/ Late collection HindAlDosari                    Hi           09:02 AM, 15th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:02 AM, 15th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:02 AM, 15th Jun                     HindAlDosari                    I need to know when your team will pick up my return order           09:03 AM, 15th Jun                     HindAlDosari                    We received your return request for order 9569187567 Nora Microfibre Twin Comforter... +1item(s). Our delivery partner will pick up your return in 2-5 days.           09:03 AM, 15th Jun                   Alhamzi                   Hi Hind, thank you for contacting us. This's Alhamzi We would be happy to help you.           09:04 AM, 15th Jun                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:04 AM, 15th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           09:04 AM, 15th Jun                     HindAlDosari                    No i waited to long           09:05 AM, 15th Jun                     HindAlDosari                    This is too much           09:05 AM, 15th Jun                     HindAlDosari                             09:05 AM, 15th Jun                   Alhamzi                   Kindly note that we have informed our team to make your request forr collection of their priortiy and they will atake aciton soon           09:09 AM, 15th Jun                   Alhamzi                   \ We request you to allow us some more time.   Thank you for your understanding and cooperation.           09:09 AM, 15th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           09:09 AM, 15th Jun                     HindAlDosari                    No i will wait for your action           09:10 AM, 15th Jun                     HindAlDosari                    Will see           09:11 AM, 15th Jun                     HindAlDosari                    How long i should wait           09:11 AM, 15th Jun                     HindAlDosari                    Thank you to you but not to your team i am not happy with you services at all           09:12 AM, 15th Jun                   Alhamzi                   We do not know exactly but rest assured that we will do the needful to sort this real soon.           09:14 AM, 15th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4499539