Subject: New Reply Received - 9572775674/ late colleciton
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 17:20:43 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9572775674/ late colleciton  Ticket comment <div dir="auto">Hi, <div dir="auto"><br></div>
<div dir="auto">Thank you for your response, but am not happy with it because, if this was the case then why the person had come to pick it up? And even on my last click and collect order the item I was received was damaged when I placed retur order the team person had come to pick it up. </div>
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<div dir="auto">Regards, </div>
<div dir="auto">Hemanth MV</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 9 Jun, 2022, 9:27 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Hemanth,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.<br> <br>We apologies for the inconvenience caused. We have reviewed your case , unfortunately for the damaged store order return can be only done by visiting the store and hand the item , thus the refund will be processed . Kindly visit the store and they will be glad to assist you further . <br><br>Once again, sincere apologies and thank you for your patience.<br><br>Your Friends,<br>The Homebox Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4472615