Subject: Note Added - [#4159323] 9564508405/ missing item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 09:20:53 +0000

Hi ,    vaibhav ohri added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4159323    Subject:  9564508405/ missing item   Requester: Keegan Thomas    Note Content:   <div class="WordSection1">
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<a id="OWAAM582C685EEDE74297B07D812F4F9AD8F9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Muzahir Abbas</span></a><a id="OWAAM957332B1FFF947408AF0CD0EF8A719FA" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@olm
 auh</span></a>
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<div class="MsoNormal">Please check on this</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, June 7, 2022 9:46 AM<br>
<b>To:</b> OLMUAE OPS &lt;[email-masked]&gt;; Muzahir Abbas &lt;[email-masked]&gt;; olm auh &lt;[email-masked]&gt;; Vaibhav Ohri &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; OLM DXB &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4159323] - 9564508405/ missing item</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team, <br>
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Reminder: The issue is pending since 11th April. <br>
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Order ID: 9564508405</span></div>
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Tracking ID: FP040622002709<br>
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Pending item 163040674 - - Nelson Polyester Microfiber Shaggy Rug - 150x200 cms<br>
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An urgent reminder on the below, The customer is asking for refund if the item can't be delivered.</span></div>
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please check and advise urgently.<br>
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Best Regards </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">lama</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 5 Jun at 1:54 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">​<span style="color:#183247">​Hi Keegan,<br>
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Greetings of the day to you !<br>
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Thank you for being patience and understanding. <br>
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We sincerely apologize for any inconvenience caused.  We would like to inform you that we have already escalated for the same. We are working to resolve this matter at utmost priority. We will get back to you shortly with an update on it. <br>
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Feel free to contact us for further assistance. <br>
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Thanks &amp; Regards,<br>
The Support Team  </span> <br>
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