Subject: Ticket Assigned - Raise CRM - updat
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 06:23:49 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Raise CRM - updat Sourabh Dubey                    Hi           09:26 AM, 05th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:26 AM, 05th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:26 AM, 05th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:26 AM, 05th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:26 AM, 05th Jun                     Sourabh Dubey                             09:26 AM, 05th Jun                     Sourabh Dubey                             09:27 AM, 05th Jun                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:28 AM, 05th Jun                   New                   If you have any pictures that you would like to share, please do that.            09:28 AM, 05th Jun                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:28 AM, 05th Jun                     Sourabh Dubey                    I ordered this Majestic queen bed as per photo. Now one leg has come out of bed due to improper installation. Please send somebody to correct it and fit again.           09:28 AM, 05th Jun                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           09:32 AM, 05th Jun                   Alhamzi                   Please wait while we check the details.            09:32 AM, 05th Jun                     Sourabh Dubey                    Can you please confirm when it will be done           09:48 AM, 05th Jun                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           10:05 AM, 05th Jun                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:14 AM, 05th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           10:14 AM, 05th Jun                     Sourabh Dubey                    No thanks           10:17 AM, 05th Jun                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:23 AM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451849