Subject: Ticket Assigned - 9572474834/ late CNC
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 07:18:35 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9572474834/ late CNC Jithesh Thottathil                    Hi           10:49 AM, 04th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:49 AM, 04th Jun                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:49 AM, 04th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:49 AM, 04th Jun                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:49 AM, 04th Jun                     Jithesh Thottathil                    9572474834           10:49 AM, 04th Jun                     Jithesh Thottathil                    Can you check this ?           10:50 AM, 04th Jun                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            10:51 AM, 04th Jun                   New                   If you have any pictures that you would like to share, please do that.            10:51 AM, 04th Jun                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           10:51 AM, 04th Jun                   Alhamzi                   Hi Jithesh, thank you for contacting us. This's Alhamzi We would be happy to help you.           10:52 AM, 04th Jun                   Alhamzi                   Please wait while we check the details.            10:52 AM, 04th Jun                     Jithesh Thottathil                    Ok           10:52 AM, 04th Jun                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           10:57 AM, 04th Jun                   Alhamzi                   Please wait while we check the details.            10:57 AM, 04th Jun                     Jithesh Thottathil                    Ok           10:58 AM, 04th Jun                   Alhamzi                   Please confirm if the following phone number is correct: 971504745355           11:02 AM, 04th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           11:02 AM, 04th Jun                     Jithesh Thottathil                    Please check this order number 9572474834           11:03 AM, 04th Jun                     Jithesh Thottathil                    I am waiting for collection           11:03 AM, 04th Jun                     Jithesh Thottathil                    Confirmed           11:04 AM, 04th Jun                   Alhamzi                   Kindly note that the estimated delivery time frame to the store is within 2-3 business days.           11:08 AM, 04th Jun                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:08 AM, 04th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           11:08 AM, 04th Jun                     Jithesh Thottathil                    This order was made on 1st June. Why taking a long time ?           11:09 AM, 04th Jun                   Alhamzi                   We will follow up with our team regarding your order           11:13 AM, 04th Jun                   Alhamzi                   We will update you once we get a reply from our team           11:13 AM, 04th Jun                   Alhamzi                   Thank you for your understanding and cooperation.           11:13 AM, 04th Jun                   Alhamzi                   Do you have any other inquiries that we can help with?           11:13 AM, 04th Jun                     Jithesh Thottathil                    Nothing more           11:13 AM, 04th Jun                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:18 AM, 04th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4447198