Subject: New Reply Received - Rise CRM -
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 09:59:59 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Rise CRM -  Ticket comment <div dir="auto">We have already sent on tour whtsap number kindly check with them as well.</div>
<div dir="auto">Please see enclosed and replace this bed immediately of refund the money we will biy another place .</div>
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<div dir="auto">We dont need any more fixing at all and why shall we accept that for new bed purchased</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 3 Jun 2022 at 13:53 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nitin ,<br><br>Greetings from Homebox, </div>
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<br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We sincerely apologize for any inconvenience caused. We would request you kindly provide 20 second video highlighting the issue so that we can use it for escalation purpose. <br style="box-sizing:border-box"><br style="box-sizing:border-box">​We are looking forward to hear from you soon. Thank you for your help!<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Thanks &amp; Regards,</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>The Support Team </div>
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<div><span style="color:rgb(19,79,92)">Thanks &amp; Regards<br><b>Nitin Singla</b><br></span></div>
<span style="color:rgb(19,79,92)"><b>00971-50-8535349</b></span><b><span style="color:rgb(11,83,148)"><span style="color:rgb(19,79,92)"><br>00971-52-6262365</span><br><br></span></b>
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<span style="color:rgb(153,0,0)"><i><b><span style='background-color:rgb(255,255,255);font-family:"Times New Roman";font-size:12pt'>New Diamond Building Materials LLC</span><br><span style='background-color:rgb(255,255,255);font-family:"Times New Roman";font-size:12pt'>P.O.Box 1675</span><br><span style='background-color:rgb(255,255,255);font-family:"Times New Roman";font-size:12pt'>Umm-Al-Quwain</span><br><font style="font-size:12pt">United Arab Emirates</font><span style="font-size:12pt;background-color:rgb(255,255,255)">.</span></b></i></span><br><span><span style="color:rgb(19,79,92)"></span></span></font></span></div></div></div></div>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043345447367'>IMG_7071.MOV</a><br />2. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043345447371'>IMG_6930.MOV</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4357530