Subject: New Reply Received - Complaint _ icozy king size bonnel spring matress
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 03:02:47 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Complaint _ icozy king size bonnel spring matress   Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
I dont understand how your team is working on the issue without even coming and checking the mattress. It is very disappointing that it is taking this long for you to look in to this issue. Next time for sure I will not purchase anything from homebox just because
 of your terrible after sales service. </div>
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Hope you can understand my difficulty as this is especially a matress. </div>
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Thanks</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Anu</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, June 2, 2022 6:16:00 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4307965] - Complaint _ icozy king size bonnel spring matress
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Hi Anu,</div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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We sincerely apologize for any inconvenience caused, </div>
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We Are really sorry as we have taken longer than usual to get back to you.<br style="box-sizing:border-box">
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Our team is working on your issue, and will get back to you as soon as possible.</div>
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Feel free to reach out to us if you need any further assistance.</div>
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Your Friends,</div>
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The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4307965