Subject: New Reply Received - Re: relace the sofa set (trans no: 7245) 161772186 p-sherry sofa bed-brown
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 29 May 2022 11:04:54 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: relace the sofa set (trans no: 7245) 161772186 p-sherry sofa bed-brown  Ticket comment <div dir="ltr">Dear Home Box team,<div><br></div>
<div>My problem is not solved yet and many times i follow up via email but no buddy response so again i request to please re audit my case and replace my sofa set.<br>
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<span style='color:rgb(32,33,36);font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:22px;font-variant-ligatures:no-contextual'>(trans no: 7245) 161772186 p-sherry sofa bed-brown</span><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 23, 2022 at 8:18 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4384105</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Alhamzi Mohammed : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Faheem, </div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">Could you please share your order number so that I can assist you further?</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>
<div></div>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043343537303'>IMG-20220105-WA0047 (2).jpg</a><br />2. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043343537304'>IMG-20220105-WA0049 (1).jpg</a><br />3. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043343537305'>IMG-20220105-WA0046 (1).jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384105