Subject: Ticket Assigned - 3893413/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 28 May 2022 07:49:32 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3893413/ esc photos mahi                    But the order placed for wardrobe was seperate           11:35 AM, 28th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:35 AM, 28th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:35 AM, 28th May                     mahi                    9635284902           11:35 AM, 28th May                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:37 AM, 28th May                   New                   If you have any pictures that you would like to share, please do that.            11:37 AM, 28th May                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:37 AM, 28th May                   Alhamzi                   Is this complain against the item "162539600 - - Melody 4-Piece King Bedroom Set - 180x200 cms'?           11:37 AM, 28th May                     mahi                             11:38 AM, 28th May                     mahi                             11:38 AM, 28th May                     mahi                    yes           11:38 AM, 28th May                     mahi                    the issu is with side table           11:38 AM, 28th May                     mahi                    ?           11:39 AM, 28th May                     mahi                    are you with me still?           11:39 AM, 28th May                   Alhamzi                   Yes           11:43 AM, 28th May                   Alhamzi                   Please wait while we check the details.            11:44 AM, 28th May                     mahi                    ok           11:44 AM, 28th May                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3893413           11:46 AM, 28th May                   Alhamzi                   Do you have any other inquiries that we can help with?           11:46 AM, 28th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:49 AM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4411302