Subject: Ticket Assigned - Need escalation
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 07:53:14 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation ام مايد                    Order no:9569711391           11:39 AM, 27th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:39 AM, 27th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:39 AM, 27th May                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:41 AM, 27th May                   New                   If you have any pictures that you would like to share, please do that.            11:41 AM, 27th May                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:41 AM, 27th May                     ام مايد                             11:41 AM, 27th May                     ام مايد                    Ihave the baskets but the tools missing           11:42 AM, 27th May                     ام مايد                    Iwant only the tools to build it           11:43 AM, 27th May                   Alhamzi                   Please wait while we check the details.            11:45 AM, 27th May                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:47 AM, 27th May                   Alhamzi                   Do you have any other inquiries that we can help with?           11:47 AM, 27th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:52 AM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4408119