Subject: New Reply Received - Re: Your refund is on its way
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 24 May 2022 06:26:49 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Thankyou for below mail, but I hope this is not a way to do business. we can understand the scenario but these may days to refund is not an good way. It's a clear indication of manipulation and hardship of funds going through your company. </div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Looks like its need to be alerted among the public.</div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Thanking You</div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Regards </div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Shankar </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Gowri Shankar P &lt;[email-masked]&gt;<br>
<b>Sent:</b> 21 May 2022 10:19<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Your refund is on its way
</div>
<div> </div>

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<div></div>
<div>
<div dir="ltr">It’s a gentle reminder on refund amount. It’s still not in my originates source. It’s more than week days confirmation from below mail date.</div>
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<div dir="ltr">Thanking you<span> in advance </span>
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<div dir="ltr"><span><br>
</span></div>
<div dir="ltr"><span>Regards</span></div>
<div dir="ltr"><span>Shankar</span></div>
<div dir="ltr"><span>+971566618899</span></div>
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Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> support=[email-masked] &lt;support=[email-masked]&gt; on behalf of Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, May 13, 2022 10:03:43 PM<br>
<b>To:</b> Gowrishankar P &lt;[email-masked]&gt;<br>
<b>Subject:</b> Your refund is on its way</font>
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Your return has been processed </td>
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<td style="border: 0px; padding: 0px;padding:25px 0 0 5px"><a href="https://www.homeboxstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en" style="display:inline-block" rel="noreferrer"><img alt="Homebox logo" style="border:0; margin:0; width:56px" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-homebox.png"></a></td>
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<td colspan=" 2" style="border: 0px; padding: 0px;padding:15px 0 0 0">Download our apps now</td>
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<a href="https://itunes.apple.com/us/app/homebox/id1262975833?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en" rel="noreferrer"><img alt=" ios icon" width=" 19" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png"></a>
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<td align=" left" style="border: 0px; padding: 0px;padding:2px 0 0 10px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en" style="text-decoration:none; color:#202020" rel="noreferrer">Android</a></td>
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<span class="x_x_navmenu"><a href="https://www.homeboxstores.com/ae/en/department/hbxlivingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en" style="text-decoration:none; display:inline-block; color:#ffffff; padding:10px 6px; word-wrap:normal" rel="noreferrer">Living</a></span>
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 Dècor</a></span> </td>
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<table border="0" cellpadding="0" cellspacing="0" width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;padding:0 0 0 0">
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<td align="left" style="border: 0px; padding: 0px;line-height:28px; font-size:24px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#242428">
Your refund is on its way </td>
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<td style="border: 0px; padding: 0px;font-size:0; line-height:0"></td>
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<td align="left" style="border: 0px; padding: 0px;line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#333333">
Hi Gowrishankar P, we have successfully processed your refund for return <span style="color:#00b9e5">
1002582220</span> for order <span style="color:#00b9e5"><a href="https://www.homeboxstores.com/ae/en/my-account/order/9569647499?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="color:#00b9e5; text-decoration:none" rel="noreferrer">9569647499</a></span>.
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<td align="left" style="border: 0px; padding: 0px;line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#333333">
Here’s how your refund works: </td>
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<td style="border: 0px; padding: 0px;font-size:0; line-height:0"></td>
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<td align="left" style="border: 0px; padding: 0px;line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#242428; font-weight:bold">
<strong>Order Details </strong>
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<td align="center" style="border: 0px; padding: 0px;padding:0 0 0 0; border-bottom:1px solid #eeeeee">
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<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;font-size:14px">
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<td width="28%" align="left" style="border: 0px; padding: 0px;padding-left:15px">
<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Item</div>
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<td width="40%" align="left" style="border: 0px; padding: 0px;padding-left:15px">
<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Description</div>
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<td width="30%" align="right" style="border: 0px; padding: 0px;padding-right:10px">
<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Total Price</div>
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<td width="28%" align="center" style="border: 0px; padding: 0px">
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<td align="left" style="border: 0px; padding: 0px"><a href="https://www.homeboxstores.com/ae/en/p/162182824?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" rel="noreferrer"><img alt="" class="x_x_product" width="100%" style="padding:20px 0 0 0; max-width:135px" src="https://184d486b58226e90181e-1030a7e145f7b71939e12a1066ee4233.lmsin.net/162182824-162182824-HMBX201119_06-150.jpg">
</a></td>
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<td width="40%" align="center" style="border: 0px; padding: 0px;padding:15px">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;color:#3d4648; font-size:14px; font-family:Helvetica,Arial,sans-serif">
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<td align="left" style="border: 0px; padding: 0px;padding:8px 0 0 0; color:#3d4648; font-weight:600">
<strong>HOME BOX</strong> </td>
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<td align="left" style="border: 0px; padding: 0px;padding:8px 0 0 0; color:#3d4648; font-weight:600">
Comfy Large Bean Bag - 75x110 cms </td>
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<td align="left" style="border: 0px; padding: 0px;color:#3d4648"></td>
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<td align="left" style="border: 0px; padding: 0px;padding:4px 0 0 0; color:#3d4648; font-weight:300">
Color: Green</td>
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<td align="left" style="border: 0px; padding: 0px;padding:4px 0 0 0; color:#3d4648; font-weight:300">
Quantity: 1</td>
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</td>
<td width="30%" align="right" style="border: 0px; padding: 0px;padding:20px 10px 0 0; color:#3d4648; font-weight:600">
AED 129 </td>
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<td style="border: 0px; padding: 0px">
<table width="100%" border="0" cellspacing="0" cellpadding="0" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px">
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<td width="50%" style="border: 0px; padding: 0px"> </td>
<td width="50%" align="right" style="border: 0px; padding: 0px;line-height:20px; text-align:left">
<table width="100%" border="0" cellspacing="0" cellpadding="0" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;line-height:20px; text-align:left">
<tbody>
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<td style="border: 0px; padding: 0px;font-family:Arial,Helvetica,sans-serif; line-height:25px; font-size:14px; color:#333333">
Total </td>
<td align="right" style="border: 0px; padding: 0px;font-family:Arial,Helvetica,sans-serif; line-height:25px; font-size:14px; color:#333333">
<strong>AED 129</strong> </td>
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<td colspan="2" style="border: 0px; padding: 0px;border-bottom:solid #CCCCCC 1px">
</td>
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<td colspan="2" style="border: 0px; padding: 0px"></td>
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<td style="border: 0px; padding: 0px;font-family:Arial,Helvetica,sans-serif; line-height:25px; font-size:14px; color:#333333">
Total Refund Amount </td>
<td align="right" style="border: 0px; padding: 0px;font-family:Arial,Helvetica,sans-serif; line-height:25px; font-size:14px; color:#333333">
<strong>AED 129</strong> </td>
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<td colspan="2" style="border: 0px; padding: 0px;border-bottom:solid #CCCCCC 1px">
</td>
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<td colspan="2" style="border: 0px; padding: 0px"></td>
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<td colspan="2" style="border: 0px; padding: 0px;font-family:Helvetica,Arial,sans-serif; line-height:25px; font-size:14px; color:#333333">
Items that are cancelled or refunded are not eligible for Shukrans. </td>
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<td align="center" width="100%" bgcolor="ffffff" style="border: 0px; padding: 0px;padding:10px 0 20px 0; background:#ffffff; border-top:1px solid #eeeeee">

<div class="x_x_content">
<table border=" 0" cellpadding=" 0" cellspacing=" 0" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;max-width:600px; width:100%; padding:10px 0 0 0; color:#000">
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<td style="border: 0px; padding: 0px;padding:0 0 15px 15px; font-size:15px; font-weight:700; text-align:left; color:#242428">
<span class="x_x_aligntext">Need help? Get in touch</span>
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<td align="center" style="border: 0px; padding: 0px">
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
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<td align="left" width="100%" style="border: 0px; padding: 0px">
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								0" width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;padding:13px">
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<td style="border: 0px; padding: 0px">[[email-masked]?Body=Contacted]<img alt=" mailus" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png">
</td>
<td style="border: 0px; padding: 0px;font-size:12px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
</td>
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</td>
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</tbody>
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</div>
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%" style="border: 0px; padding: 0px">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;padding:13px">
<tbody>
<tr>
<td style="border: 0px; padding: 0px">
<a href="https://www.facebook.com/Homeboxstores" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer"><img alt="facebook" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png"></a>
</td>
<td style="border: 0px; padding: 0px;font-size:12px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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</tbody>
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</div>
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<tr>
<td align="center" width="100%" style="border: 0px; padding: 0px">
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%" style="border: 0px; padding: 0px">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;padding:13px">
<tbody>
<tr>
<td style="border: 0px; padding: 0px"><img alt=" call" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png"></td>
<td style="border: 0px; padding: 0px;font-size:12px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>Call us on 800-HOMEBOX (800-4663269).</strong>
<br>
Saturday - Thursday, 9 AM - 6 PM.</div>
</td>
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</tbody>
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</td>
</tr>
</tbody>
</table>
</div>
<div class="x_x_getintouch-block" style="max-width:285px; display:inline-block; padding:0; width:100%">
<table align=" center" width=" 100%" class="x_x_getintouch" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9">
<tbody>
<tr>
<td align="left" width="100%" style="border: 0px; padding: 0px">
<table border=" 0" cellpadding=" 0" cellspacing="0" width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;padding:13px">
<tbody>
<tr>
<td style="border: 0px; padding: 0px"><a href="https://api.whatsapp.com/send?phone=971543059573&amp;text=&amp;source=&amp;data=&amp;app_absent=" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer"><img alt=" whatsapp" width=" 38" src="https://i1.lmsin.net/website_images/ae/emails/icons/whatsapp.png">
</a></td>
<td style="border: 0px; padding: 0px;font-size:12px; padding-left:20px">
<div style="margin:0; padding:0; line-height:20px">
<strong>WhatsApp us on 054-305-9573</strong><br>
Saturday to Thursday, 9:00 AM to 9:00 PM.</div>
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</div>
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</tbody>
</table>
</div>
</td>
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<tr>
<td class="x_x_two-column" align="center" style="border: 0px; padding: 0px;text-align: center; font-size: 0px;padding:5px 0 0 0; background:#eeeeee">

<div class="x_x_content">
<div class="x_x_column" style="width: 100%; max-width: 294px; display: inline-block; vertical-align: top;width:49%; display:inline-block">
<table width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px">
<tbody>
<tr>
<td class="x_x_inner" align="left" style="border: 0px; padding: 0px">
<table class="x_x_contents" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;font-size: 14px; text-align: left;width: 100%">
<tbody>
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<td align="left" style="border: 0px; padding: 0px"><span style="font-size:11px; color:#848483">© 2022 Retail World Limited
</span></td>
<td style="border: 0px; padding: 0px"> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div class="x_x_column" style="width: 100%; max-width: 294px; display: inline-block; vertical-align: top;width:49%; display:inline-block">
<table width="100%" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px">
<tbody>
<tr>
<td class="x_x_inner" align="right" style="border: 0px; padding: 0px">
<table class="x_x_contents" style="display: table; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px;font-size: 14px; text-align: left;width: 100%">
<tbody>
<tr>
<td align="right" style="border: 0px; padding: 0px;text-align:right; width:100%">
<span style="font-size:11px; color:#848483"><a href="https://www.homeboxstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy
 Policy</a>  | <a href="https://www.homeboxstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en" style="text-decoration:none; color:#848483" rel="noreferrer">
Terms &amp; Conditions</a> </span>
</td>
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</table>
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</tbody>
</table>
</div>
</div>
</td>
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</td>
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</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4382783