Subject: Ticket Assigned - 3874659/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 13:06:45 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3874659/ esc photos F. Husain                    Hi           04:54 PM, 21st May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:54 PM, 21st May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:54 PM, 21st May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:54 PM, 21st May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:54 PM, 21st May                     F. Husain                    Order number 9570441863 we have reced chair with dent on the flat sitting area           04:55 PM, 21st May                   Alhamzi                   Hi F. Husain, thank you for contacting us. This's Alhamzi We would be happy to help you.           04:55 PM, 21st May                   Alhamzi                   We sincerely apologize for any inconvenience caused you.   Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.           04:55 PM, 21st May                     F. Husain                    1 min           04:56 PM, 21st May                     F. Husain                    Shall be sharing           04:56 PM, 21st May                     F. Husain                             04:57 PM, 21st May                     F. Husain                             04:58 PM, 21st May                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3874659           05:01 PM, 21st May                   Alhamzi                   Do you have any other inquiries that we can help with?           05:01 PM, 21st May                     F. Husain                    can share more pics           05:02 PM, 21st May                     F. Husain                    if u want           05:02 PM, 21st May                     F. Husain                             05:02 PM, 21st May                     F. Husain                             05:02 PM, 21st May                     F. Husain                             05:02 PM, 21st May                     F. Husain                    no thank you           05:02 PM, 21st May                   Alhamzi                   We will share the photos with our team and they will visit you and assist you           05:03 PM, 21st May                   Alhamzi                   Do you have any other inquiries that we can help with?           05:03 PM, 21st May                     F. Husain                    no thank you           05:03 PM, 21st May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:06 PM, 21st May                     F. Husain                    Thank u same to u           05:06 PM, 21st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384697