Subject: Ticket Assigned - 3874586/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 12:44:28 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3874586/ esc photos Nilofar Chogle                    Hello           04:29 PM, 21st May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:29 PM, 21st May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:29 PM, 21st May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:29 PM, 21st May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:29 PM, 21st May                     Nilofar Chogle                    My order was delivered today..but assembly was not done properly..           04:30 PM, 21st May                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            04:31 PM, 21st May                   New                   If you have any pictures that you would like to share, please do that.            04:31 PM, 21st May                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           04:31 PM, 21st May                     Nilofar Chogle                    My order number 29030202441320220507           04:33 PM, 21st May                     Nilofar Chogle                    * File attached - 29e47dcba8b8c895699280.mp4 *             04:34 PM, 21st May                     Nilofar Chogle                             04:34 PM, 21st May                     Nilofar Chogle                    I am hoping someone will come and fix it           04:37 PM, 21st May                   Alhamzi                   could you please share the item name           04:37 PM, 21st May                     Nilofar Chogle                             04:38 PM, 21st May                     Nilofar Chogle                             04:39 PM, 21st May                     Nilofar Chogle                    Two items           04:39 PM, 21st May                     Nilofar Chogle                    One is side table and the other one dressing table           04:39 PM, 21st May                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3874586           04:39 PM, 21st May                   Alhamzi                   Kindly share your registered email ID for further assistance.           04:39 PM, 21st May                     Nilofar Chogle                    [email-masked]           04:40 PM, 21st May                   Alhamzi                   Do you have any other inquiries that we can help with?           04:40 PM, 21st May                     Nilofar Chogle                    No thank you… The above issue will be resolved soon           04:41 PM, 21st May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:44 PM, 21st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384598